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0.00/5
Chance of future purchase:
5.00/5
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Customer service:
0.00/5
Return/Replacement policy:
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Verified
5/5

2024-09-03

Great

"Found what I needed cheaper than that other place!"


Verified
5/5

2024-08-23

Customer Satisfactory

"I received the original parts for my car at a reasonable price. Thank you. "


Verified
1/5

2024-08-21

Never received my order.

"I have not yet received my order, can you please provide a tracking number?

thanks,
Nigel
"


Verified
5/5

2024-08-19

Parts dept

"The parts dept. was extremely helpful. Above and beyond with my online order."


Verified
5/5

2024-08-02

Good service

"Provided service as expected."

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Verified
5/5

2024-06-12

Parts manager went out of his way to correct my ordering mistakes.

"I ordered locking lug nuts for my Tundra, but specified nuts for a Supra. Since he wouldn't send me a Supra, he corrected the order and sent me the Tundra nuts."

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Verified
5/5

2024-06-02

Alen from your parts Department

"I needed to order a part for my 1995 Toyota 4 Runner and Allen was helpful and coutious he was able to order my mirror , thanks "

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Verified
5/5

2024-04-24

Great service, relatively easy purchase!

"Nice and helpful sales people, smooth process. Great experiencer."

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Verified
5/5

2024-03-31

Easy and straight forward

"It’s a very easy process and an Ms rose and Darryl are great to work with"

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Verified
5/5

2024-02-24

Good service. Prompt shipping.

"Been doing business with Jim Ellis Toyota parts department for many years. They always take care of me well. "

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Verified
5/5

2023-11-28

The checkout process was completely fast

"Parts department order processing was quick and the checkout even quicker"


Verified
5/5

2023-12-12

Jim Ellis Toyota

"My sales rep Alex was very friendly and helpful. The dealership was relaxing with no high pressure sales tactics. I would buy from this dealership again."

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Verified
5/5

2023-12-03

John T Jr was an amazing sales rep!

"I needed parts for my car and he's been amazing to deal with. Found me savings and double checked my order to make sure I got the right parts! "

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Verified
5/5

2023-12-03

Excellent salesman

"Jeremiah provided me excellent service, assuring that I got the best deal and the car I wanted. He is honest, caring, and fun to work with. Jay provided us a great experience in financing our car. Best dealership all around."

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Verified
5/5

2023-11-30

Online Purchase/Pickup

"I purchased a part that was needed online. I went into the dealership and was directed where to go for my pick up order. I was kindly greeted and retrieved my order without a long wait due to it being bagged and ready. Great customer service! "

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