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0.00/5
Chance of future purchase:
5.00/5
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0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-06-02

Alen from your parts Department

"I needed to order a part for my 1995 Toyota 4 Runner and Allen was helpful and coutious he was able to order my mirror , thanks "

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Verified
5/5

2024-04-24

Great service, relatively easy purchase!

"Nice and helpful sales people, smooth process. Great experiencer."

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Verified
5/5

2024-03-31

Easy and straight forward

"It’s a very easy process and an Ms rose and Darryl are great to work with"

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Verified
5/5

2024-02-24

Good service. Prompt shipping.

"Been doing business with Jim Ellis Toyota parts department for many years. They always take care of me well. "

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Verified
5/5

2023-11-28

The checkout process was completely fast

"Parts department order processing was quick and the checkout even quicker"


Verified
5/5

2023-12-12

Jim Ellis Toyota

"My sales rep Alex was very friendly and helpful. The dealership was relaxing with no high pressure sales tactics. I would buy from this dealership again."

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Verified
5/5

2023-12-03

John T Jr was an amazing sales rep!

"I needed parts for my car and he's been amazing to deal with. Found me savings and double checked my order to make sure I got the right parts! "

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Verified
5/5

2023-12-03

Excellent salesman

"Jeremiah provided me excellent service, assuring that I got the best deal and the car I wanted. He is honest, caring, and fun to work with. Jay provided us a great experience in financing our car. Best dealership all around."

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Verified
5/5

2023-11-30

Online Purchase/Pickup

"I purchased a part that was needed online. I went into the dealership and was directed where to go for my pick up order. I was kindly greeted and retrieved my order without a long wait due to it being bagged and ready. Great customer service! "

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Verified
5/5

2023-11-29

Parts were in stock!

"Ordered a few crush washers to replace all the fluids on my 2011 Tundra, expecting to have to wait a day or two for them to arrive from the warehouse. Within an hour of my order, I received an email that the parts were ready. John is the best! "

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Verified
5/5

2023-10-20

Parts

"Great service from the online ordering dept!"

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Verified
5/5

2023-10-16

Parts Department was Extremely friendly and more helpful than I could ask for.

"He did an amazing job. It was Saturday 10/14/23 at 6:00pm if that narrows it down."

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Verified
5/5

2023-10-07

Rapid Order Transaction

"Went very well - my order was sent out on day two."

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Verified
5/5

2023-04-07

"The guy working at the front desk was extremely helpful."


Verified
4/5

2023-04-06

Almost perfect

"Website kept telling me Error: The merchant login ID or password is invalid or the account is inactive. I almost gave up but was able to use Paypal to complete transaction."