"Knowledgeable and helpful."

"They had the parts and delivered them in a timely manner...
I would buy from them again, and would refer a friend to them... nuff said!!"

"Great source of genuine VW parts at competitive prices."

"Great service accuracy and response"

"I ordered the wrong part and paid by Paypal. Then I called and they advised that I order the right part and they will cancel the other. They did, no problem. Very nice, helpful, and easy. Thanks."

"Jim Ellis VW Parts does an excellent job not just in prompt shipping, but kept me in the loop as to what is happening with the item."

"Provided parts on time at a good price. "

"Website was easy to navigate, parts were delivered fast and constant updates as to the status of my order! Really great buying experience!"

"I worked with my local dealership to get the part number/description but they were at least $70 more for the part.

I ordered the part and then called the parts dept at Jim Elllis to make sure I had the wiring harness for the driver side. The man checked my order and stated that I had actually ordered the passenger side. He changed the order to reflect what I truly needed and shipped the package the same day.

Very satisfied with the entire process. You can tell that this is a well organized business. I appreciate the attention to detail."

"Quick delivery and easy return, shipping costs are a little higher than most places, but the lower price on parts more than makes up for it."

"JW Ellis had the exact part I needed to get my VW Passat running again."

"Mark in the parts department went well beyond good customer service - he was great! He called me and let me know the status and kept me informed with emails. He had to order the parts from Germany and warned it may take ten days, but I had the parts in five days."

"Fast ship time and easy to use website! Kept me very informed through out my order being processed."

"prompt service, very reasonable price, could not find part in the UK, delivery price also very reasonable."

"Being an international customer from Australia, the team at Jim Ellis have been extremely helpful. Being quick to respond and supply any additional information required. Their prices are good and all packages are packed extremely well and dispatched quickly.
They also kept me informed of progress every step of the way.
I will definitely continue to support them. I would definitely refer people to Jim Ellis with complete confidence.

Wimpie
Perth, Australia
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