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Product & services pricing
4.59/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-11-10

"I liked very much the interface that showed the exploded diagrams and where the parts fit - it greatly reduced the time I needed to double check I ordered the correct part.

After I placed the order, I appreciated the updates on the status of the order.

Both came on top of prompt shipping and fast general service.

Many thanks!
"


Verified
5/5

2014-11-05

"Great service and cheap parts from Jim Ellis.. Very happy. "


Verified
5/5

2014-11-03

"Easy web site to navigate. Follow up was prompt and accurate. Delivery was speedy!What else could you ask for!!"


Verified
5/5

2014-11-03

"Like online parts catalog "


Verified
4/5

2014-10-23

"never replied to my emails , had to pay extra for customs , the delivery was slow however the goods arrived undamaged .so not all bad ."


Verified
5/5

2014-09-30

"Quick acknowledgement of order with confirmation of shipment. Tracking provided as needed. items correct to application, informative web site for order referencing.

Many thanks,
Joe Kruskamp
"


Verified
5/5

2014-09-29

"Part arrived fast and tracking updates kept me informed. Part was new and the right fit for my car.
Thanks
"


Verified
5/5

2014-09-17

"As always an excelent servicios! Nobody makes better service "


Verified
5/5

2014-09-17

"I received the ordered part in a reasonable time frame and was the correct part. Had not problem finding the part I was looking for."


Verified
5/5

2014-09-16

"good pricing, kept informed, prompt delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-09-07

"Orders are always promptly despatched and advised with excellent follow up "


Verified
5/5

2014-09-03

"Great to deal with. Jim sells me stuff that I couldn't get otherwise."


Verified
5/5

2014-09-01

"Excellent service, super website information for ordering"


Verified
4/5

2014-09-01

"The site was easy to use, the parts range is extensive, the price was excellent, however shipping took too long and some screw covers to complete the installation where not included."


Verified
5/5

2014-08-27

"Excellent, thank you. My 02M gearbox back to life"