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Product & services pricing
4.59/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-03-02

"Fast delivery and great communication of order status"


Verified
5/5

2014-02-25

"Great overall - will definitely use them again!"


Verified
4/5

2014-02-11

"I'm still waiting for the delivery, Jim Ellis need to improve the delivery options."


Verified
5/5

2014-02-09

"Thank you for the speedy delivery and having the available parts needed!!"


Verified
5/5

2014-02-04

"The order arrived on the date promised and was the exact part for the car."


Verified
5/5

2014-01-29

"Great seller. My local dealer told me the part would be $190 but was able to get it for $30 from Jim Ellis. "


Verified
5/5

2014-01-14

"Good price, correct parts, prompt delivery."


Verified
5/5

2014-01-10

"Very satisfied with price, speed of shipping and communications with Jim Ellis VW"


Verified
5/5

2014-01-09

"Great seller, helpfull website, It was an excelent purchase expirience"


Verified
5/5

2014-01-08

"Quick shipping, had the part in less than a week! Price beat any local auto parts store, and it was a genuine VW part. Will shop here again!"


Verified
5/5

2014-01-05

"Initial hiccups with placing order due to time difference and part being on back order, but overall very good service and extremely courteous staff leaving a pleasant experience. Always a pleasure to speak to a human who knows the product rather than a call centre. Will certainly be using them for future business for VW and Porsche."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-03

"fast and courteous sevice...kept me informed during the process"


Verified
5/5

2013-12-31

"Exactly what I ordered, timely, worked"


Verified
5/5

2013-12-20

"Quick delivery and very well packaged. Excellent service."


Verified
5/5

2013-12-16

"Parts order was sent in a very timely manner. Although I ordered via the website ( for the lower price) the parts dept people were extremely helpful with identification and application of the correct parts numbers to ensure a correct part for the correct car on the first order.
A pleasure to use the site, a joy to communicate with the staff, I have found my new VW parts dealer for possible all my needs.
While they are located in Georgia and I am in CT , their prices with shipping were still a 40% savings on this order alone
Thanks
Greg
"