ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.59/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-12-09

"Fast shipping easy to use website, needs to have pictures on site but I'll be back"


Verified
5/5

2013-11-26

"Part was delivered promptly and there were no issues."


Verified
5/5

2013-11-25

"Excellent web page. Easy parts guide and order process."


Verified
5/5

2013-11-24

"I appreciate them checking what was ordered against the VIN number to make sure I ordered then correct parts. thanks!"


Verified
5/5

2013-11-19

"Purchased two parts for VW Rialta motorhome. Called and talked to service rep. twice. Both times the rep. was helpful and knowledgable. Great price on both parts. "


Verified
5/5

2013-11-18

"Quick delivery, no hassles."


Verified
5/5

2013-11-12

"Delivery was also quick order is simple.
I want to use all means this next.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-11

"The process was very easy and it was shipped and received in a timely manner"


Verified
5/5

2013-11-10

"factory parts fast shiipping very helpful!

thank you alan cassetta
"


Verified
4/5

2013-11-09

"Freight costs were high for such small items,some minor parts didn't fit as per ordered,but overall a good service."


Verified
4/5

2013-11-06

"Outstanding, competent Service!
The website didn't let me select my car (2005 Passat TDI Station wagon), thus I ended up with the wrong parts. A call to Jim Ellis got me the correct parts within a few days. The website needs work, but the phone service was excellent!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-27

"Super service, very satisfied---thanks"


Verified
5/5

2013-10-23

"Shipped Quickly. Smooth transaction."


Verified
5/5

2013-10-22

"The part came quickly via USPS. I installed the part. Works perfect!"


Verified
5/5

2013-10-21

"Online parts look up is very helpful and part was in stock. Part arrived in same time as was told to me in confirmation email."