"Excellent parts supply at fairly reasonable cost for those hard to find parts"
"Seller was great. However, the shipping was slow. Why does USPS send a package from Atlanta to Nashville via Washington DC, Maryland and then Nashville. Two day delivery took six days."
"Took a very long time to ship."
"Quick service and reply first , It is a nice experience to shop the vw parts at Jim Ellis ."
"I got 2 return springs. Shipping was very reasonable. Thanks!"
"Great to deal with, reliable and a good source of hard to find parts."
"My local dealer didn't know how to get a specific VW part number I wanted. I did a search on that number and found Jim Ellis VW. I ordered online and someone from Jim Ellis called me letting me know the part was out of stock in the US and might take a few weeks to get. I had them proceed with the order and I had the part in hand in one week. I would call that outstanding service."
"The personel at the dealership was very helpful, and assisted me with my purchase in everyway. The only issue I experianced must have been with VW of North America, in which the information they had on this very expensive part was incorrect. So the parts manager did not have the correct answer as to the software that was to be installed in the piece. I had to send it to a local dealer to upload the software, which cost me more that what it should have in the end."
"A) Great website with expanding diagrams to locate exactly what I needed and nothing more.
2) While installing the part on my vehicular, it allowed me more time to NOT spend with my wife.
III) I would really like the iPad; fellas, and maybe a couple of hot chicks that may work at Ellis, I am on a streak of bummers I won't bore you with. So clearly, the iPad thing, and the great customer Svc. Thx gang. "
"I was amazed that I could find such an insignificant part. And then,
discover how to replace it using a YouTube video.
Sweet!"
"Great communications and service. Correct part shipped on time as promised. Perfect response to an issue with shipping. Highly recommended and will order from them again. Thanks!"
"They always deliver fast and with no problems"
"this was so easy to order on web site A+"
"Hi I received the part I ordered and they even picked up that I had mistakenly clicked on the wrong county fro delivery saving me a lot of consern"
"I got the part I needed when others didn't have it. I will buy more parts from this company. "