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Product & services pricing
4.59/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-10-05

Had my old 99VW windshield sprayers

"Shipped them to me quick and I installed them today. Very happy."

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Verified
1/5

2019-10-04

They didn't actually have the part

"They didn't actually have the part, but credited my account right away."


Verified
5/5

2019-09-27

Excellent service, communication

"I ordered some parts, which were initially said were available, but later found out they were not available. They communicated this to me accurately and prompt, and credited my transaction. They were easy to navigate and had good descriptions.

I also found another dealer with the same results.

Thanks for your efforts.
"


Verified
5/5

2019-09-26

very good

"everything perfect so far"

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Verified
5/5

2019-09-18

Parts arrived on time as promised and appear to be direct OEM frame paet

"Seamless and very easy on line ordering "

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Verified
1/5

2019-09-16

"my already paid order was canceled without comment. Emails will not be answered. No communication possible with this shop."

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Verified
5/5

2019-09-14

Good price

"Searched there website and found the part I was looking for for a great price, a lot cheaper then getting it from the dealership. "


Verified
5/5

2019-09-12

VW Jetta Parts

"This is the first order I made through them and parts were all correct, fast shipping. "

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Verified
5/5

2019-09-04

A great resource

"I have ordered from Jim Ellis VW several times and they are always the best in terms of value, helpfulness (the right part) and timeliness of shipping. I would never go anywhere else! Thanks guys! "

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Verified
5/5

2019-09-04

Fast shipping, cheapest part found online.

"I searched for about a month before re ordering due to the price of my part. Jim Ellis was the cheapest. The also got the pet to me fast. If I have to by another OEM per, I would be willing to look here again. "

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Verified
5/5

2019-09-02

Awesome customer service!

"I needed to verify the parts would fit my VW. I sent an email even though they were closed. They responded as soon as they opened and provided me with the assistance I needed! "


Verified
2/5

2019-08-28

Undelivered

"Money was refunded and that’s the only good I saw.
Apart from that they did not mention what was reason for them to cancel the order from their side. Wrote an email requesting information but no response yet.
"

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Verified
5/5

2019-08-27

Great service

"Jim let me know I had put in a wrong number and I was able to quickly call him and get it taken care of!! Very nice!!"

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Verified
5/5

2019-08-25

Very fast service

"Very fast and concise service."


Verified
2/5

2019-08-22

Did not have the parts

"Unable to get parts that were in stock"