"I'm shocked to read all of the bad reviews. I ordered a pair of shoes and I received them within 2 weeks without any problems."
"I order from here all the time. Haven't had a bad experience yet. I love the deals they going on...until a bad experience comes, I will continue shopping with jimmy jazz"
"My order was fast and accurate. I love doing business with Jimmy Jazz. "
"Great sales and selections "
"I always order online at Jimmy Jazz.. They have good quality shoes and I'm always catching a sale.. "
"Merch & PH On Point As Usual"
"My packages are always on time with brand new boxes. Always a good deal when shopping here:)!"
"Horrible. Item came damaged."
"I've never had any problems
Love the site
"
"Loved it always on time the best"
"I love Jimmy Jazz. This is honestly the best place to shop from with the best deals! Be patient with the sales. I have bought 40 pairs of shoes from them for under $1,000. "
"I ordered a pair if shoes money was taken from my account and a few hours they sent a email saying my order couldnt be processed but i gotta wait to get my money refunded I waited all morning for those shoes not to drop I will NEVER shop here again"
"I got kyrie 3 and the size was wrong online they tell me sorry no returns but it says 30 day returns. DONT BUY ANYTHING FROM ONLINE........ I even asked the mm can I switch it in the store they say no. WASTE OF MONEY AND IT IS A EXPENSIVE DONT BUY NOTHING AGAIN"
"I order all the time with success so I was shocked to see such a low rating. I have even returned an item due to sizing and had no issues. I do pay for FedEx shipping because the sites says 2 days processing before shipment and its usually only a few dollars more. My last order was placed Fri 4/14 and I got it today (Weds) 4/19. One item I ordered was no longer available and had a refund in my acct Monday. They have good deals and its hard to find affordable urban wear where I live. I would say give it a try my experience wss always great. "
"Purchased a pair of Nike sneakers for my daughter for Christmas. The box they came in was crushed, had wholes in it and the corners of the lid were taped. This box was literally taken from the trash. I then needed to exchange for a another size. I tried to reach customer service off and on for over 3 weeks on line. Always getting the "Error Message". The only person I could reach was on the ordering line. She said that customer service was a different company and she couldn't help me. When I asked to speak to a supervisor she connected me to the same 800 number in which you are unable to speak to a live person. I sent customer service an email but never heard back. I am out of $90.00!"