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Product & services pricing
4.53/5
Chance of future purchase:
4.54/5
Shipping & packaging:
4.40/5
Customer service:
4.41/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
4/5

2021-05-25

Glad I found this website :-)

"Fast, efficient service and quality products. "

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Verified
1/5

2021-05-25

Terrible charged me a delivery fee ,and charged me more fees once delivered, if you are from Canada don't order

"They take advantage of us with sky rocket high fees because we are in Canada and don't tell you when buying, once shipped you have no choice but to pay ,will never buy from jomashop again ,NOT HAPPY!!!"

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Verified
4/5

2021-05-24

Quick and easy

"I ordered a pair of sunglasses — the order was quick to ship and when I had a question, the customer service rep was helpful and nice. I also appreciate that there’s a customer service number you can call rather than just online support. Very happy with the item I received and the price!"

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Verified
5/5

2021-05-24

Amazing site

"Fast delivery, best price and perfect service "

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Verified
5/5

2021-05-24

Extremely satisfice!

"I extremely satisfice when I shopping in Jomashop. The Price is cheaper. Customer service so friendly and fast."

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Verified
5/5

2021-05-24

Great Shop

"Very fast delivery, nice products for me."

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Verified
5/5

2021-05-21

excellent

"“I was able to order what I was looking for at a cheaper price compared to anywhere else. Shipping was fast. The wallet looks even better in person. Thanks Jomashop!”"

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Verified
3/5

2021-05-21

Discounted price but unreliable shipping

"The price of the perfume I bought was discounted using Mother's Day promo code. The Item was received a full week after delivery date with no update from shipper or Jomashop."

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Verified
5/5

2021-05-20

Great glasses for less

"The experience was great! Things shipped longer that normal but that’s not the fault of the seller. I got Ray bans for much less than retail. No complaints. "

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Verified
5/5

2021-05-20

love it!!

"The delivery took a long time, but I really like my wallet. It's a men's wallet, but it's also good for women. The packaging is clean, too. It's my first purchase and I'm so satisfied."

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Verified
1/5

2021-05-20

Terrible experiences, bad customer service who lie

"Ive come to realize this is just not a trustworthy company. I ordered a watch for my wife on Friday 5/14 and it they created a label for it at around 6pm. That label has stayed in created status for 5 days with no change on USPS. They are insisting they shipped it, but after speaking to USPS they said there is no way it was in their possession. Joma is insisting it is which is a bold faced lie. This is now the second time I bought from them and both times they were very quick to lie and not live up to their end of the deal about shipping.

The 1st time I paid extra for expedited shipping and it was not shipped as I paid for and I ended up wasting the money for faster shipping. I understand delays happen but lying to a customer is terrible business and shows they are dishonest and willing to cut corners. I dont know about you but buying graymarket watches is already a risky thing but to buy from a company so willing to deceive is a bad idea. I would not recommend them at all. Calling them is a torture, on hold for an hour only to have the person confirm the fact that their email rep lied about the item shipping because of a Jewish holiday. Ill be contacting my credit card company and initiating a dispute by end of business today if the status doesn't change.

After leaving this review on another site I was contacted and offered a $5 credit and a future credit to remove it, after some thought and the item still not shipping I decided to put the review everywhere.
"

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5/5

2021-05-20

coccinelle

"very fast delivery . excellent product quality . good discounts and assortment"

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Verified
1/5

2021-05-19

Non-existent customer service

"Good Luck trying to get a hold of these people if you have any difficulties. Hours on hold and still no answer. The "chat" feature is nothing but a software based canned responses. Place order a week ago and no nothing. No update, no tracking, and obviously I have no way of finding out myself."


Verified
5/5

2021-05-19

Quick, easy and affordable

"I purchased a perfume I’ve been eyeing for a while for much less than I’d find it elsewhere. It was authentic, packaged well, and arrived quickly! "

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Verified
1/5

2021-05-19

Horrible Shipping

"I have to say, one of the worst companies that provide delivery. It's been almost three weeks since i placed the order, and I'm yet to receive the delivery date, least the product itself. I recently got an email stating that they have an outstanding customer satisfaction rate of 97%. I'm not really sure how they measured it. But from my experience, the shipping has been horrible. I'm not even asking for faster shipping, but the least Zomashop could do is provide an expected delivery date.
"

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