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Product & services pricing
4.52/5
Chance of future purchase:
4.53/5
Shipping & packaging:
4.39/5
Customer service:
4.43/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
5/5

2020-10-15

Loved one))

"Great service! Excellent store with good quality brands, the delivery was one week in standard shipment."

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Verified
5/5

2020-10-05

Excellent experience

"Thank you so much for such a great discount and for the prompt delivery. I will definitely become your loyal customer.
"

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Verified
5/5

2020-09-21

Jomashop is Very Reliable and Transparent

"You can buy with confidence at Jomashop - what you see is what you get. Over the past 10 years I've purchased quite a few items fro Jomashop and have never had a bad experience. Whether used or new, their guaranteed-authentic watches are always described accurately and shipped quickly. I've had no experience with warranty claims (their products do not carry manufacturer warranties), but to be honest, I've never really had a warranty claim with a watch before. I have had experience with returns, which have always been handled efficiently, and the refund comes very quickly. If you know what you want and Jomashop has it in stock, you'll get what you want quickly and for the best price in the marketplace. This is not a high-touch purchasing experience and they won't hold your hand and advise you on every detail - they stock them deep and sell them cheap...a watch collector's dream, really!M1"

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Verified
1/5

2020-09-17

Sold me a defective watch

"Paid $745 for a Tissot watch and the display failed 20 days after I received it. They would not replace or refund it. They would send it out to Tissot for warranty repair which will take 2 to 3 MONTHS. They said that because I wore it, they would not refund it. WHAT!!!. I had the watch for 25 days total, clearly Tissot would replace it, but this is unacceptable customer service. Any other watch retailer would have replaced it. I will NEVER purchase anything from this business and I suggest you do the same. Buyer beware. "

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Verified
5/5

2020-09-16

Excellent prices and services

"I'm very pleased with all purchases - good deals, good prices, good services, savings a lot yet perfect quality. Will buy more for sure. Thank you."

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Verified
5/5

2020-09-14

Great experience

"Great experience with purchasing my watch and chai love it! Thank you Jomashop!"

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Verified
5/5

2020-09-11

Everything PERFECT !!! I RECOMMEND !!!

"He has been cooperating with the company for several years ... The orders were always perfectly fulfilled! Always fast shipping! Always the goods in accordance with the order! Everything PERFECT !!! I RECOMMEND !!!"

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Verified
5/5

2020-09-08

Fast, easy, excelent.

"I saw a Rhude T-shirt below what it regularly goes for, and immediately realized it was a steal. I ordered using less than 5 clicks, an extremely fast and easy checkout process. The order was shipped almost immediately and it arrived within days. Now I have my brand new Rhude Tshirt, and I'm just waiting for the right occasion to use it. Thanks Jomashop!"

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Verified
5/5

2020-09-07

excellent shopping experience at Jomashop

"excellent shopping experience at Jomashop"

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Verified
5/5

2020-09-07

My new go-to sunglasses shop

"An avid sunglasses shopper here and after I recently discovered jomashop, I've not looked elsewhere. All the products have been authentic, almost all Ray-bans models shipped to me were made in italy. Again, can't beat the price!"

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Verified
5/5

2020-09-07

Ball

"I've been using jomashop for years and hardly have any problems with my purchases. My most recent purchase was a Ball watch and its a nice one. Thanks again jomashop!"

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Verified
1/5

2020-06-29

TERRIBLE service, reps lie, side step customer

"I ordered a Fendi Wallet for my GF, ordered on or around 5/26, never arrived.. I reported loss/theft to Jomashop on 6/2, reps filed a USPS tracer, stating they need to trace carrier steps, where it was left, etc....This is all 100% bogus, they simply wanted get reimbursed by USPS for loss by filing a claim which would get denied, wasting time. They would not admit to this, gave varying bogus answers for trace, there is no way to trace mail carrier steps or where it was package was left at... They simply will not admit to attempting to recover loss before refunding... Needless to say, claim was denied, they then directed me to dispute charge with my bank, which I already did, suspecting they would pull this stunt.. Further, reps gave three different answers when I called, the answers vary vary from tracer is still on going, claim was denied, charge back was filed and need to speak with their charge back dept...THREE different answers, even when calling days apart, last call was on Friday... I called in today, Monday, reps revert back to script of saying claim denied... The rep on Friday, Faith, stated she saw no note about a charge back and claim was still in process....From past experience, I should have stayed away , Jomashop is one of the only companies selling this item, I took a chance and regret it.. STAY AWAY"

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Verified
2/5

2020-09-05

Still Waiting. Bait and Switch?

"I ordered an Omega Constellation in late June. The listing said usually ships within 6-10 weeks. Within days of making the purchase, I noticed Jomashop had raised the price in the listing by $300. When I called to ask about the status of my order, they simply said it hasn't shipped yet and wouldn't provide any additional information, they weren't helpful. So now we're at ten weeks and I'm waiting to see if Jomashop will deliver my order or make me wait until I cancel so they can sell it at a higher price. We'll see. If they deliver, I'll update this post."

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Verified
5/5

2020-09-01

Love Jomashop!

"I am so thrilled to have found this website! The products I’ve ordered are high quality, name brand (designer), and very competitively priced.
I love Jomashop!
"

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Verified
5/5

2020-09-01

Excellent store with good quality brands

"Excellent store with good quality brands, the delivery was one week in standard shipment."

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