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Product & services pricing
4.53/5
Chance of future purchase:
4.54/5
Shipping & packaging:
4.40/5
Customer service:
4.44/5
Return/Replacement policy:
4.39/5
Featured Review


Verified
5/5

2020-07-15

Great jewelry

"Ease of ordering, great selection and tremendous value "

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Verified
5/5

2020-07-11

My first purchase in jomashop

"Fast delivery, favourite price"

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Verified
5/5

2020-06-29

good

"I bought a lot of orders on Jomashop and was satisfied. Genuine goods, fast delivery and sufficient quantities."

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Verified
1/5

2020-06-28

worst ever

"I ordered from Jomashop many expensive sunglasses and a very expensive watch, and been waiting for shipment and delivery for more than 8 weeks although it was written beside the items I ordered that the shipment will be within 2-3 days !

the horrible thing is that when I got my order , the watch was not in !!
only the sunglasses I ordered !
I contacted Jomashop by emails at first , 2 weeks of back and forth emails and they said they are going to investigate the issue but eventually they said they can't do anything about it !!
the watch costed me $ 1200 and they refused to refund me or to get me another one in place of the lost /missed one !!

I had to call their office and after a long period of waiting , the lady answered me in a very rude way and eventually she shut off the phone at my face !!

THEY REFUSED TO ADMIT THAT THE WATCH WAS NOT WITH THE SHIPPED ITEMS AND REFUSED TO REFUND ME AS WELL.

THE WORST EVER EXPERIENCE I HAD TO PASS THROUGH WITH ONLINE PURCHASE !!

I WOULD RECOMMEND YOU ALL NOT TO TRUST THEM AS THEY DO NOT TRUST THE CUSTOMERS .
"

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Verified
5/5

2020-06-26

Sunglasses

"Love the sunglasses, the shipping is greats and they are autentical"

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Verified
5/5

2020-06-25

Exellent products.

"Fast Shipping on time and very convenience. "

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Verified
5/5

2020-06-24

Great products and great service

"All your products make my clients very happy and they said Jomashop is the best for shopping and safety.
Jomashop is the best.
Thanks you so much.
"

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Verified
1/5

2020-06-23

Tried to pass a used watch as new

"The watch i received was used.The book was missing,it was not factory wrapped,and several links had been removed from the bracelet. They had little interest when I called telling me manual was online only.A lie,Hamilton always includes book.They didn't address the other problems.These people are con artists. "

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Verified
5/5

2020-06-23

Great

"I order a pair of VEJA women’s shoes. Exactly as described. They came in a timely manner and were a wonderful price. "

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Verified
5/5

2020-06-22

Terrific experience

"First time ordering from this company, but likely not the last. I was impressed with the quality of products offered, yet mostly the bargain price on my particular order. Tracking delivery was easy and specific. Packaging was sturdy and clean. Kudos to Jomashop!"

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Verified
4/5

2020-06-22

Luxury watch

"You can purchase more than 30% cheaper than other places."

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Verified
5/5

2020-06-22

hey TISSOT seastrar black dial , Excellent price, fast shipping

"The price is the best compared to any website online and excellent service and the delivery is 3 business days l love my experience with jomashop ."

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Verified
5/5

2020-06-22

My first watch

"Fantastic experience buying my first watch on jomashop.com. The prices and selection were fantastic and my watch arrived in a few days. Will highly recommend Jomashop!"

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Verified
5/5

2020-06-20

New Tissot Sea star 1000

"Solid price for a well made Swiss automatic. Just bought a stainless steel band to go with it."

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Verified
1/5

2020-06-18

Jomashop shipped me a broken watch, won't take it back even though I returned it within 30 days; I am concerned it's counterfeit

"I ordered a Longines Hydroconquest from Jomashop in May 2020 - last month. It did not work when it arrived. I took it to a watch store and they said it was defective. The watch store was closed when the watch arrived, on May 18, due to the COVID-19 epidemic, but they opened at the beginning of June, within two weeks of receipt of the watch, and I returned it on June 4, the next day after receiving the diagnostic that it's defective, well within the 30 days advertised on Jomashop's website. However, Jomashop won't take it back, claims it was scratched, even though it could not have possibly been worn since it was not working and needed to be sized. I've never heard of brand new Swiss watches that arrive broken from reputable, authorized dealers. My concern is Jomashop sold me a counterfeit, broken watch. Shipping broken products without checking them, and then making up false stories to avoid taking them back? Your customers deserve better than this."

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