"Poor- site is cluttered, poorly organized. Functions don't work on ipad."
"LIVE customer service reps are a necessity unless more info is given in online ordering app."
"very impressed with quality"
"The website was easy and clear of what suit selection to choose from."
"Very good. And it would appear I found exactly what I was looking for."
"Generally, I like shopping here. I have been continually frustrated trying to complete purchases. Pricing problems, application of Bank Account rewards, credit cards declined for no reason, then accepted when resubmitted. Look at the T.M. Lewin website to see how shirt fitment should be shown. Belts should say whether the size is its length or what waist it fits. Tie descriptions are usually good in this manner, giving width and where long lengths are available."
"Annoying. I could not access my rewards info and could not sign into my account either. Forced to checkout as a guest to finish the order"
"Everything was great gift for afriend"
"Difficulty finding the on sale product. Chatting with the 'stylist' was crucial. Otherwise, I wouldn't have made the purchase."
"Value and quality is excellent. However, added costs add up, i.e permanent crease, in store alterations. I purchase mostly pre-hemmed pants to avoid the cost. If Jos. A. Bank wants to offer truly sale items and discounts, they will offer free alterations as do most men's clothing stores."
"Sorry guys. This is the second time in 2 weeks I have tried to purchase on line. Your website is horrible. Keeps timing out and cannot check out quickly. Took over an hour to check out."
"The website and the catalog are very poorly organized"
"Frustrating. I buy regularly at the stores. Could not log in to my account even after chat on site and corresponding by email links. Was not able to use my credits earned from previous purchases and am doubting whether this purchase applied toward more credits."
"Not happy with custom orders. I ordered 2 dress shirts $352.00 I used rewards coupon. The shirts were bad not even my size. I returned both . Not even mu size. Sorry"
"The filter function ****. I place my size in the filter yet it continues to show me shirts that are not my size. Also, it appears that the same item is list 2 or 3 times. I cannot tell the difference between them. However, the sizing options change among the choices. Look up White Dress Shirt, 20/35, button down collar. Three came up. Only one had my size. I cannot tell the difference. It sounds like an inventory problem"