"Joybird always backs their products, better than anyone I've ever ordered anything from. They stand behind their work and will do whatever it takes to make the customer happy. I will always be a consistent customer here."
"My Elliot Reversible Sectional arrived yesterday and I couldn’t be more pleased. The sectional was delivered on time (after a bit of a snafu with the delivery company “losing” the crate which Joybird was wonderfully helpful through) and the delivery men were quick and efficient.
The couch was set up and all pieces were present during delivery. The cushions appear to be well made and on the firm side as indicated in the product listing.
I am not particularly tall (short actually at 5’1”) so the height of the back cushions are perfect for me, coming up to support my shoulders when I’m sitting straight, but it might be an adjustment for those who are taller.
I appreciate the firm seat cushions and I feel that they are well made. The frame seems to be sturdy as promised. All in all, I am really looking forward to seeing how this purchase treats me over time. For now though, I am extremely thrilled and in love with my couch!"
"We love our joy bird chair and sectional. We have had it nearly one year and it is still going strong. Thank you joy bird. I cant say enough good about the whole experience. From ordering to delivery set up and enjoyment. You are the best."
“Thank you for taking the time to share your experience, we are so glad to hear you love your Joybird! We've dropped a little something into your account and you'll see it next time you sign in.”
"Affordable quality, great mid-century feel"
“Thank you for taking the time to share your experience, we are so glad to hear you love your Joybird! We've dropped a little something into your account and you'll see it next time you sign in.”
"We got the Hughes after seeing it in a showroom in NYC, LOVE the fabric, quality craftsmanship, and unique material options. We are getting a Chesterfield sleeper next- and maybe a swivel chair. We are Joybird converts completely, love the designs and fabric options, and products. Very happy. "
“Thank you for taking the time to leave a review, we're glad you love our pieces!”
"High class company with quality items!"
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"From sending free fabric swatches, to the in home delivery of a custom built product, the customer service at Joybird is outstanding! We love our new chair, and have future purchases planned as well. Thank you!"
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"Getting our furniture took awhile (~4 months) from the time we ordered until we received it. But the actual product was worth the wait. The furniture was well built and stylish, as well as customized to our taste."
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"Love the furniture line. Great quality. Customer Service solve any an all issues/question promptly. "
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"Ordering was easy, the build updates made the wait less anxious and the product is worth every penny!"
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"After quite a bit of time going through all of the couch options we arrived at the Gervin for it's size and depth. It functions easily as a very comfy large sleeping sofa, even without removing the cushions. We absolutely love the Eclipse fabric as it works perfectly with our other furniture. Thanks for the great delivery service as well. They came on time and set everything up, perfect as I had a meeting a few minutes later and my client loved the new addition. Thanks again Brady "
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"It pays to be patient when ordering furniture from Joybird but it’s worth the wait. From the customer service to the delivery company you will not find a more pleasing experience. Thank you Joybird for all you offer."
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"Love our set--super high quality and looks great!"
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"I ordered the Hughes Sofa and Chair for my Townhouse. The quality is great. The fabric samples were helpful. The quality of the furniture is worth the time it took to be delivered. The whole experience was positive. I would recommend paying the extra and have the furniture delivered and set up in your home. I only wish I had more room to order more Joybird furniture. As I replace more pieces I will use Joybird in the future."
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"I am an Interior Designer and I have purchased several JoyBird items for my happy customers as well as items for myself."
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"I’ve purchased several pieces from joybird. Their pricing is reasonable and quality is superb. "
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A rep from Joybird , Joybird Furniture, has responded:
“Thank you for taking the time to share your experience, we are so glad to hear you love your Joybird! We've dropped a little something into your account and you'll see it next time you sign in.”