"These balls are great quality. My adult son with Autism and my young grandchild both love them and are still bouncing on them a year later. Very durable and very loved. The kids are never bored with them. Great exercise, too. Buy an adult size, and jump with your kids! I do recommend this company to other parents who have children, including adult children, with Autism or sensory or balance issues. These are great therapy balls, too."
"ordered on 25/12/2011 .was marked despatched /shipped on 05/01/201 .now 21/01/201 and still not received ,have sent two E-mails with no response what ever .Is this a scame site? Not happy "
"I did not receive one pump. Contacted customer service. They were great. Thanks a bunch. Also, kids love their jumping balls. I even got mom one...she was thrilled. Great fun."
"Awesome, well made product. My kids have been bouncing on them since I opened the box. My 5 yr old even inflated them herself!!! I had a question and contacted customer service. If every business had such a quick, professional and attentive like jumping balls, this world would be a better place!!!! Thanks Daniel for not only answering my questions, but being so attentive to my needs."
"I just spoke to Daniel about my order missing. He was great in understanding that I did not recieve the order even though it stated I did. I know people out there are very cruel and will contact and ask for another one. But I dont' want Kharma to kick me in the butt. Daniel understood where I was coming from and I also understand where they lose business for sending me another one.
But JumpingBalls and Daniel are sending me a new order. Thank you for the new order and believing that I'm not one of those cruel people.
I can't wait for my girl to try it out once it comes in. THANK YOU Daniel for going the extra mile in ordering me a new one and believing in me. "
"I like the selection of jumping toys at jumpingballs.com. I learned about them through Groupon, and when I missed the Groupon deadline for a Jumping Balls deal, Customer Service at JumpingBalls.com was willing to extend their deal to me! The transaction and shipping were great - a pleasant experience."
"I am totally "SOLD" on Jumping Balls! Their Customer Service is absolutely 1st rate! I was skeptical when first placing my order- I didn't get a response by phone or email. Then I tried the LIVE HELP option. They are quick to respond and go the extra mile to make sure your concerns are taken care of. The first Danny the Dino had a tiny hole in it and deflated within 2 hours. I contacted LIVE HELP again to ask about an exchange. An entirely new Danny was shipped within an hour and I received it within 4 days. Daniel and "Mrs. Jumping Balls" at LIVE HELP go above and beyond and I truly appreciate their helpfulness!"
"Jan 6: They only delivered one of the two balls we bought for christmas. I've called their customer service number several times. There is no answer and no answering machine. I've emailed their customer service department twice and received no reply. They have a link on their webpage to 'chat' with customer service but when you click it and wait for 1 minute you find out that no operators are available to assist you right now.
Jan 27: Still waiting for the ball that was promised immediately after they read my bad review. This is a scam company. I do not recommend waisting your money."
"The folks at JumpingBalls.com are extraordinarily friendly and more than reasonable. The product I ordered was well made and provided a great deal of fun---hilarity, actually---at Christmas. What great fun! What great exercise!"
"Bought 2 jumping balls for my grandson's. I remember these from when I was child and knew that they are great fun. I made the mistake of placing 2 orders for the same item. Customer service was great in getting my item shipped to me and cancelling the 2nd order.
Nice and friendly, no problems."
"Delivered on time as promised and my nieces love them!"
"This company is very shady. We ordered 3 balls and received emails saying they were shipped. They never were. By the time we realized there was a problem they promised, via live chat, to overnight them in time for Christmas. A week later we still don't have the balls. Can't get in touch with anyone and can't even log into our account any longer. Do NOT order from this company, you will be sorry.
RESPONSE on 1/2: maybe you should check your records as to what was delivered on 12/28 because it was NOT 3 orange jumping balls plus a pump - it was 1 YELLOW ball (which yes we plan on sending back assuming the post office will send it back even though it was delivered by FedEx)! Why did you send us 1 yellow ball?? And our order was guaranteed by Christmas - TWICE! And why isn't anyone available to talk to on the phone? Why don't any of your phone numbers work or connect you with a real person? And your "live" chat is never "live.""
"Jumping balls was right on the "ball" when it came to finding the Rody horse my daughter wanted! Couldn't have asked for quicker service and the live chat was lightning speed and very helpful! I would recommend this website over and over! Thank you Jumping balls .com for your great service."
"My three children LOVE their jumping balls. I have one child who has neurological/balance/coordination issues and for him, just sitting and bouncing a little is good...but he is learning! My order arrived on time, was accurate, and customer support is wonderful. A good price for a whole lot of fun."
"Great company! I was unsure about how I was purchasing my products and so I did the online chat. Not only was he very helpful he was very funny! By far the best customer service I have had in a long time! I'm excited to also order the adult jumping balls in the near future!"