"In the past I've always assembled my own computers (usually with parts from newegg) but decided to give KC Computer a chance.
Definitely wasn't disappointed. I ordered a HTPC from them and speced out some parts and got some honest recommendations about other parts. The price was competitive even to building myself but plus lifetime support which if the response time of my inquiries is any indicator will be worth a lot.
When the computer came it worked great out of the box! They even installed Ubuntu on there for me and kept me up to date on the status."
"I stumbled onto this company. I told Kevin what to build and he did and it was good. It was $1700.00 just for the rig. Everytime I go on this computer, I think to myself "Isn't this wonderful. What a great computer. So fast, so nice...it's killing me. I'm going to cry.
Do not hesitate about the integrity of this company. This is a class act. I'm telling you right now. These guys aren't just building computers, their building machines. I would not be surprised it my computer turned into a Transformer and flew away. Hope not though."
"I highly recommend KC Computers.
They were very helpful in giving suggestions about which components to choose in building my system. Then they put the system together, installed the operating system and other software, and began a set of tests. During the testing, they identified a problem with the memory. New memory was quickly ordered. All the tests passed the second time and I’m very happy with my new system. Finding the memory problem before shipping saved me a lot of trouble!
KC Computers did an excellent job of communication, and all my emails were answered promptly.
"
"Everything was great from start to finish, I ordered first from another company and had nothing but problems,then I saw the ratings for KC Computers and emailed Kevin, he was a big help with everything, told me what not to waste my money on and what was worth spending the money on.
It took about a week to build the computer and it was shipped 7 days after I ordered it, everything is working great and professional job on the computer, Thanks"
"These guys are great! Very quick in their responses to my questions and very eager to help. I am very happy with my machine."
"I was very impressed with the service. Their site is not the best but if you just email them they will get you all info you need. I only buy a computer about every 3 or 4 years and during that time I don't keep with the latest and greatest.
This is where KC computer shines. They give great info and great advice. They found stuff I wanted for my computer that was not on thier site. Do believe if they don't have it they will get it for you if possible.
They never left you wondering what was going on they always gave you info anytime during the order and the actual build of the computer. They kept you informed how they was going without you having to ask them. IT was a very great experience even after the computer came in they wanted to know if it got there in fine shape.
IF you need a computer and you want it built the way you want it built .. GO TO http://www.kc-computers.com/"
"This was my first order from KC computers; I never ordered from them before because I didn't like the order interface (you have to email what you want to get a quote). But finally, all the positive reviews and decent pricing made me give them a chance. I sent an email after hours on a Friday (asking about pricing) and hoped to hear back by Monday afternoon. To my amazement, Kevin replied to my email that night. I sent several other emails over the weekend, all with prompt replies, and by Monday I was ready to order.
I got a great deal on a great computer. But the service is what truly shines at KC Computers. I have never had more attention given to me (and without any sales pressure !). Kevin gave me great advise, and was very patients with my questions. I will always come to KC Computers first when I am again in the market for a new pc."
"Kevin was very helpful in working with my budget, and suggesting the best components for the money. I'm quite happy with what I was able to get in a $650 box. You may be able to get a little more for your money at Dell, but having prompt customer service that can actually understand and help you solve your problem ... priceless."
"We ordered a custom pc from KC Computer on March 28, 2007. We received the pc on April 4, 2007, setup was a breeze, we were up and running in less than one hour. We are TOTALLY SATISFIED. Kevin was extremely helpful (and patient) during the configuration process, guiding us and giving us the statistics we needed to make an informed decision.
We would recommend KC Computers to anyone looking to purchase a new pc.
Thanks Kevin!"
"I won't be too longwinded about this. The ordering,building, and shipping process moved along quickly. I had my computer in one week from ordering. Shipping was very reasonable. I had a problem with a bad memory module. Kevin guided me, by phone, to isolate the problem. He told me how to locate, download, and run memtest86. Bad module. It happens. I'm also greatful he recommended a floppy drive. This helped in fixing the problem. A matched pair of memory was sent out promptly. This sure was a lot better than boxing it back up and sending it in. If your looking for a computer, stop here."
"KC runs a computer sales and service business precisely as it should be run. Whatever the customer wants, KC strives to provide, and then they charge a very fair amount for this service. I had a very specific build - the specific brand and type for each and every component - and KC got all the parts which he didn't already have in stock.
KC then demonstrated unparalleled flexibility and patience to ensure a 100% delighted customer and a successful sale for himself. My deal took awhile to put together. I made contact with KC back in mid-December to get some basic information while I did research on the configuration i wanted. I received the computer in late February. Along the way, I changed direction a couple times as the PC was finalized. KC also agreed to allow me to ship him a couple parts from the PC being replaced that I wanted to keep with the new PC. There's no way any of the big PC manufacturers would do this for their customers.
Add onto that technical support for life, I was very comfortable in shifting from building the computer myself and having it done for me."
"You can't go wrong dealing with KC Computers! I wasn't sure about dealing with a company so far away from my home but had no problems at all. Everything that has been said in in the reviews is true. No pressure to buy anything you do not want. My computer was on time, and on budget, and Kevin the owner works hard to find out your needs and wants. His suggestions saved me about $500.00 off of what I thought I needed. My computer exceeds all of my expectations!!!!"
"Believe the hype! I decided to go with KC Computers because of all of the positive reviews here and Kevin didn't let me down. He shipped it in a timely manner and included all of the retail boxes to let you know exactly what was put in there. It's been working beautifully ever since! KC Computers will definitely get my business again in the future."
"Second review for KC-Computers.com! Alright where to begin again with Kevin's store? I bought a X1950Pro Sapphire video card and Thermaltake 600w power supply. I received them a week later from UPS and both items installed in my computer worked flawlessly. Not much else to say except PLEASE KEVIN NEVER STOP DOING THIS BUSINESS PRACTICE. People love it and keep on buying from you and the customer service support is like no other. Keep up the great work!!!!!!"
"IF YOUR LOOKING FOR A SOLID COMPANY TO BUILD YOUR HIGH-END PC TAKE THE TIME TO READ MY REVIEW!
www.KC-Computers.com
I'm not an English major, so ignore the grammar mistakes, that's not what this is about...
It's taken me a bit to write up this report, which is a good thing, because it allowed ample time to test out my PC so i could give a very accurate report of the product and the service at www.KC-Computers.com
I began doing extensive research. I looked at Dell, Voodoo, Northwestern, Alienware, IBUYPower, Widowpc the list went on and on. After reading reviews, mocking up my dream PC on their websites, and calling them directly it was very apparent that i did not want ANY of these companies to handle my build. Oh sure they have all the flashy and fancy websites, with pretty graphics, but come-on there is more to a company than that garbage. For example, "CUSTOMER SERVICE" and being able to get a warm fuzzy from the company that your not just getting a pretty little case with their logo on it. NONE of these companies came close to meeting any of my expectations. My budget was $5,000.00. I'm sorry, i need more than just a pretty "case". I need to know your going to handle my PC like you're building it for yourself. your baseing your PC purchase off a website, GOOD LUCK!
So i decided to check out their review page. WOW!! Tied for first in customer service and the reviews were outstanding. Ok I'm starting to get the warm fuzzy about pulling the trigger. That's what I'm looking for!!
Well you now know my budget was $5,000.00. think about all the possibilities..... ohh yea, I'm putting alot of trust in www.KC-Computers.com to get my build done correctly and most importantly, the after sale service!
Kevin is an e-mail type of person like myself. It's called a paper trail documenting your requests and expectations. So i e-mailed the company and promptly received a response back from Kevin himself. Granted in my e-mail i requested to speak with him about my build. I was testing to see if the reviews were accurate. We exchanged e-mails about what i wanted, what i expected of him and explained upfront that I'm a very detail oriented person. Kevin and i had long conversations late into the evenings on many occasions going over options, products that i knew absolutely noting about. I leaned on him a bit to help guild me into the direction i wanted to go with my PC. I don't think the man ever sleeps, we've talked at times 1:00am and later... That my friends is service. None of this sorry were closed crap, Kevin is a machine tuned to make his company excel and it's working.
Once we got my requirements squared away and the product selection sorted out, I requested to have the PC thoroughly tested before i receive it. Yes Mr.Picky strikes again. Kevin insured me not to worry that his QA group is top notch, after dealing with Kevin on the specs, i had no doubts about that comment. We had one hang up and that was with an item i insisted on having, just because of how it would look in the PC. Yea i know, but i really liked the way it looked. It was the "NZXT Sentry 1 (Meter) for the Apollo Case". The one Kevin received from the vendor came in DOA (dead on arrival), so we had to wait on a replacement. Even with that Kevin still meet his commitment date with me. When i was mock-building PCs on the competitors websites prior to going to www.KC-Computers.com My estimated costs were coming out well over 6-7 thousand dollars. By the time Kevin and I worked out what i wanted, even with a huge monitor, my final cost was well below my original budget AND i got everything i wanted + more + had fun going through the process. Thanks Kevin!
I've been running the PC everyday since delivery and I'm in HEAVEN! I can play World of Warcraft and Battlefield 2, both running on the extreme settings and it runs sooooo smooth! I also do DVD editing/creation as a small business, and for once in my life i can finish a project without a my PC locking up.
Kevin is a straight up class act and i enjoyed doing business with him. I even have a credit with his company for a future purchase, which i requested that he just hang on to, because I plan on buying from him again in the near future.
I hope all of you who actually made this far in my review will seriously consider Kevin at KC-Computers to build your PC, be it a high-end PC like mine or a mid-level to low-end. Kevin can and will get you the most bang for your buck and he will back up his build!
"