"Very good experience. Not quite as cheap as I could find buying pieces from multiple places on the web, but basically the same as the cheapest builder on the web and far, far superior to them. Willing to work to build a very custom configuration and to test it well. Very, very good communication. I'm buying another machine from them, a much more expensive server without any hesitation."

"How refreshing it is to deal with an in-ststes company represented by a REAL person! In addition, that person is a knowledgable, attentive advisor for the buyer. These folks won't encourage you to over-buy: you get what you need and they help you find out what that is! Ordering was painless, paying was painless, shipping was painless! All services were effecient and carefully administered. I might also say that they carefully follow-up on your purchase.

Overall, I had an excellent experience with KC Computers and would recommend them without reservation to my friends and family members, as well as all other interested parties."

"Excellent place to do business. Technical support excellent. Emails answered promptly. Packaging for shipment excellent. Included extras to help me install the rest of my gear. I will use KC again and recommend them to my friends. "

"I've always been a Dell fan but was getting frustrated this time because they didn't offer exactly what I was looking for. I started searching around the internet for the elusive company that would let me pick exactly what I wanted, and also provide good customer service. Eventually found KC and liked what I saw. I must admit I was nervous because I browsed reviews and couldn't find a bad one. Hmmm... something fishy going on here. No one is that good. Well, no harm in getting a quote...

I sent an email around 11 pm on a Saturday night explaining what I was looking for. Then got up Sunday morning and went straight to the computer feeling devious... "if this company's so great they'll have a response for me by now"... and they did. It was the first of numerous emails I exchanged with them. Responses were always prompt and extremely helpful.

I ended up ordering from KC. Got the system on time on a Friday afternoon. Set it up the next day and couldn't get anything to appear on my monitor. Sent an email with my symptoms, and got a response back within about an hour (yes, on a Saturday) that I should try re-seating my vid card as it probably worked its way loose in shipment. Bingo. That did it. And my system has worked great ever since. It's been about 4 months now, and I couldn't be happier with it.

I highly recommend KC. The prices are higher than if I'd bought the pieces on my own, but having KC build it for me, give recommendations, test everything out, and provide fantastic support, was well worth it.

"

"I wanted a custom high end computer for serious advanced amateur digital room photography. Kevin worked with me patiently for several weeks answering my questions and helping me choose the right components. His knowledge was extensive. I have been using the computer for a month now and it is perfect. It is good looking, quiet, runs cool, is fast and well set up. Absolutely no problems. I am very happy with the computer and the service provided. Rodney McKnight"

"Overall this was a good buying experiance. I was a little worried buying from a company like Kevin's because of the familiarity of the big companies such as HP, Dell, etc. I looked at all the big companies and they didn't have exactly what I wanted. I primarily use Photoshop so I needed RAM more than anything. I also wanted double high capacity HDs and dual disc readers/burners. Basically I emailed Kevin and he responded very quickly every time (even on weekends). Kevin walked me through what I needed and where I could cut corners. I compared the cost of the items he gave me to sites like Newegg. His prices for items are quite a bit higher than if you bought then ala carte yourself, but to me the experiance was worth for a number of different reasons: I can't put the machine together myself w/o a lot of headaches and mistakes. He knows his computer stuff, no doubt about that. I didn't have to deal with some Middle Eastern fellow that I can't understand and giving me a run around. Based on my experience with Kevin so far I am sure he will be there if I have any issues with my system. As for the system, it runs great and I should upgraded a lot sooner. Thanks Kevin. "

"The experience was overall good. The order was delayed a little when they were out of stock of the case I ended up selecting but they told me up front when it would ship and they were correct.

The system seems to be well put together.

I havn't had any real problems with the system (had it a little over a week) although last night I had a BSOD which is making me a bit nervous, but we'll see if it becomes a problem or if it was an isolated incident. "

"Found KC Computers on www.resellerratings.com during web reseller search, read ratings and was
favorably impressed. Exchanged several emails about new system
requirements. Emails answered promptly and to the point. No oversell. Suggested
system fit within budget. Decided to order AMD Athlon64 3000+ with 1GB memory,
case, CD-DVD, floppy, WinXP, 120GB hd, etc. Arrived well-packed a day
ahead of time and all parts down to last screw were included, all
installation CDs, manuals, etc. System ran right out of the box. Very quiet,
smaller footprint, performance about 10-12X over old system
(P2-333,256MB). Added memory well worth cost to prevent paging.
Had one after-purchase question about case, this answered very promptly. System
now 5 weeks old and working well. I liked very much getting
straight answers to questions, and everything got done when KC said
it would. So much better than some local stores. Will buy here again."

"This was hands down the best computer buying experience I'd ever had. KC Computers was very prompt to respond to my estimate request, and they were very sincere and attentive in making sure I understood everything about my specifications by explaining the details about the spec. And their building, testing, and order-processing work was amazingly speedy; I received the system within a week after I placed the order, and it is working great.

I highly recommend KC Computers -- they really offers everything you would expect. I myself will definitely come back."

"This buying experience was everything I expected. KC Computers did an excellent jobs of identifying my requirements, making recommendations, and talking me out of a too-expensive CPU that I did not need.

They built the system to my specifications, including replacing the chipset fan with a heatsink, and the system works wonderfully. Highly recommended."

"The overall experience in dealing with KC was outstanding to say the least. The attentiveness to customer satisfaction, detail to the custom build I required and the flexibility in which it was done was enough for me to remain a loyal customer. The system was shipped perfectly and I have had 'zero' issues with the performance, reliability, etc.

I will continue to use KC for future needs and will easily recommend this company.

Great work!"

"Two years out from having KC Computers build my *dream machine*, which quickly turned out to be a nightmare.

One WD SATA hard drive failed right out of the box, all four modules of 1GB Corsair DDR RAM failed at one point or another (causing no end of mischief) and the second WD SATA hard drive failed recently.

I would not choose a computer from KC again."

"Have you ever wanted to know that tech-savvy friend who could build you a machine from the exact parts you wanted, but also wanted the accountability of dealing with a reputable professional? Well that's what my experience of doing business with Kevin Chalker was like!

I would guess that I am probably the niche customer that can get the most from dealing with KC Computers, since I didn't know enough to build my own system with lower priced components, but knew enough to know I didn't want an off-the-shelf configuration. I had never built a machine before, and had no whacked-out old system to learn on, so instead of spending $2,000 on parts that I couldn't guarantee I could get to work together, I decided to buy a custom built system from KC Computers. Kevin walked me through what components I might have overlooked, and suggested ways I could stay close to my budget - in other words, he was making sure I got the machine that could do what I wanted it to do. After getting my invoice, I checked to see what it would have cost me to buy the components separately, and I would only have saved around $200, which is effectively the amount I paid Kevin for his expertise, workmanship and excellent customer service. In my opinion, it was definitely money well spent!

Update on KC Computers after-sales support:
I was having a problem with a combination FDD/Media Card Reader I ordered as part of my system. Although he had not seen this type of problem before, Kevin persevered for 3 weeks until he found a solution that had worked for someone else. This fixed the problem and now my system is fully operational!"

"KC provided, hands down, one of the best deals I have ever made on the web. They were extremely fast and attentive. My computer arrived when and how it was supposed to and worked up to date and glitch free right out of the box. I visited dozens of sites before finding KC and they were the only one who could build the comp with the components (exact mind you) I wanted without resorting to a package deal or special offer. Plus, for those of us in the North East its nice to have a great company right in upstate NY since we don't live next to silicon valley. For us that means much less time for our comp to be in transit (from build to test to my house in 7 days). They are not discount manufacturers and I for one can really appreciate that. KC will surprise you with their speed and spot-on advice. Get them to send you a quote, its worth it. "

"When the time came time to replace my box of obsolete components circa 1998, I had a notion to build my own. After all - it seemed easy. You just select the components you want, buy 'em online and assemble your rig. That way you get exactly what you want - and save a few bucks. However, after cruising the build your own sites I found a lot had changed in 8 years - and it looked to me there was a lot of ways to waste time and money. The guys at the local computer shops weren't much help as they seemed more interested in throwing out tech jargon and debating my choices (between taking cell phone calls). Then I found KC Computers - which I found to be the painless way to "build your own". You don't actually wield the screwdriver, and you pay a little more over online prices, but you get what you want - and Kevin holds your hand throughout the process to help you match components and identify the best value - and I never had to wait more than a few hours for an email reply. Everything arrived carefully packed, the OS had the latest patches, and worked without a glitch right out of the box. If it didn't I'm sure Kevin would be right there to make it right. I'm happy and you will be too."