"Cool super expansive and funny "
"Whenever I've bought anything (game or software keys) from their markedplace, I've gotten exactly what I paid for, and always at a lower price than retail price. I've tried a lot of others markedplaces, or stores, and had problems with not getting the right product, or even getting anything at all. Not at Kinguin! :D"
"I've used Kinguin often, I've even sold some spare keys on the shop (something that has been taken away from many users). It's quick and reliable. But there's something it grinds my ears about this store (and some others), and it's the price not showing taxes and payment fees. "
"I wanted to buy a key for a Steam DLC. The payment process itself was alright and the payment went through but I had to realize that Kinguin no longer had access to the key I have bought - that's why I had to refund. this purchase to my account balance (Warning: to get it back to your banking account you need to contact support!). When buying it again it suddenly had a HIGHER PRICE.
Not the best experience overall."
"Fine for buying any gift cards for other pages "
"Because I required an office software quickly, I ordered again on Kinguin. After 10 minutes, I had my key and could continue working."
"please look for another vendor...
they say, they close ticket in 24h, guess what, it took 4 days, with the wrong conclusion... Sold duplicate Cd key, where i provided proof that i got the cd key delivered after the actual activation and still got denied. Some ppl over there need to learn date/time, all promises no delivery. Very unprofessional."
"I bought a couple of games and I have never got any problems with them. Thanks!"
"sold me a key for Windows 10 which was already used. Worked through their customer support to no avail. Contested in PayPal which they fought and won so I lost the money and no key. Do not use "
"Scammed on purpose for using a racial slur,as,a,joke"
"Avoid. Not worth your money
KWTVGHJD8LK
Avoid.
I've purchased Guild Wars 2 code which doesn't work and Kinguin sided with the seller, refusing a refund or any solution. Proof can be uploaded on request.
07.01.2020 Update
"Dear Buyer,
Please, accept our most sincere apology for the inconvenience. Unfortunately, we cannot assist you with this issue any further.
Please, accept this 10% discount code as compensation for the inconvenience: #####-###########
Should any questions or doubts arise, please feel free to contact us.
Kind regards,
Karlito"
Latest reply from Kinguin.
First, they sold me a product that doesn't work and now they don't want to refund me the money but giving me a code to make another purchase. It's like buying again from someone who already cheated you and took your money away from you.
Customer service close to zero.
Closing account and never buying anything from them again.
And that is a final thought - AVOID KINGUIN, if something goes wrong their warranty is not worth a penny, you are getting nothing."
"I buy key for dlc Dead by daylight=Strangers this from seller Global Games he send me duplicate code when i write him ask me on date and time from steam support... I send him screenshot from steam and he say this code i used but steam support say its used on another region and steam account...be really care full Global Games seller on Kinguin its poor scamer"
"I'd never use Kinguin again!
I'm all for a bargain but their not worth it. 1st, while advertising Office 10 for $34, at check out they add 2 BS fees and the price goes to around $41. But worst, their access code did not work! I tried all 3 ways they suggested before reaching out to their Customer Service. Initial response was reasonably timely, 1/2 a day maybe, but instructions were not clear so I wrote asking clarification questions. After no response I had to hire a tech at $80 to get it to work. More cost than just buying from recognized places for $100, plus delay and aggravation! "
"Paid two days ago, then the request came that I should send documents for authorization. I refused, with the request to either send the product or to refund the money. Nothing received despite several reminders. Now I have to complain about the transaction to the operator of my credit card.
"
"The CD Key I purchased was different from what I received. They were incredibly slow to respond and refused to issue any refund/replacement without being provided with Steam account information and screenshots that didn't relate to the order. It came off like a shady attempt at datamining. "