ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-05-31

"They were polite, fast and did everything I asked, correctly, the first time. Very impressive!"


Verified
2/5

2014-05-31

"It took over two hours to put two tires on my truck that's with an appointment. In the process they ruined one of my lug nuts and did not replace it. On a positive note the facility was very clean."


Verified
5/5

2014-05-31

"They helped me with my tire needs at the very last minute.....twice, and even matched competition prices. Thanks guys!"


Verified
5/5

2014-05-31

"Very good service and price."


Verified
1/5

2014-05-31

"I've used Kauffman for years but the last time i was there I bought 4 new tires and had a oil change. I was told that I needed rear brakes and that my battery was showing it was at 50% power and that I should have it replaced. I had only had the battery for 6 months so I went to the store where I bought it and I was shown where the battery was at 100%. This makes me question whether I needed the brakes or not. I feel like they were just trying to up sell me. I was already spending over $600 and they wanted to get more. I will NEVER have any more work done at a Kauffman Tire and I have told many people about this. It is a betrayal because I have used this store for years."


Verified
5/5

2014-05-31

"Great Store, Great Tires.....! very good Warranties "


Verified
4/5

2014-05-31

"The sales staff is polite and efficient. The selection is good and the prices are fair. The repair work is good and they stand behind their warranty. The wait before your vehicle can be worked into their service schedule is often excessive, even when you have an appointment for the service. Over all, I am satified with the service near Cheshire Bridge/ Lenox Rd and recommend it to friends needing tires. "


Verified
5/5

2014-05-31

"They were fast and very professional. "


Verified
5/5

2014-05-31

"I was very satisfied with my service and the help I received."


Verified
5/5

2014-05-31

"Installed on my 2003 Honda Accord LX. Very fast installation, great tires. Maybe a little less quite than the Firestones that I had on before, but I am very pleased so far."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-31

"Great Place, Nice People! I got 4 brand new tires for 350 bucks cant beat that. keep an eye out for rebates and specials. "


Verified
1/5

2014-05-31

"The wait is way too long for just 1 tire change. I did make an appointment ahead of time but was ignored and had to wait too long for service. Very unhappy with this experience."


Verified
4/5

2014-05-31

" store exceeded expectations by looking neat and clean. sales staff was friendly and professional. I called the store to make appointment and confirm my tires were in stock. after arrival however, the salesman informed me my tires were not in stock and he didn't know why. Salesman sold me a more expensive set of tires and had to wait four hours for my tires to be installed. This experience was frustrating and confusing because it made me late for work, I had to buy a more expensive set of tires, and long wait time after making appointment. I don't like to complain, but I am telling of my experience.

Sincerely,
Tammy Kovacs
"


Verified
2/5

2014-05-30

"my front right tire still shakes"


Verified
5/5

2014-05-30

"Service was great and was on time. The price is the
Best.very much Satisfied.
"