"Great product already having fun playing with my new metal detector"
"I received my Garrett ACE 350 metal detector as a Christmas present. My younger son and I removed the detector from its box and assembled everything. I believe everything I was to receive was in the box because we didn't have anything left over and nothing seemed to be missing. We ran some tests successfully inside the house to determine if the detector was operating. I haven't been able to do any outside detecting because the weather hasn't been cooperating yet. I am confident I am going to have some fun with my detector."
"The box had a small hole in the side of it, but the detector was ok."
"Great service!! Fast shipping!! A+++++"
"quick, easy, fast. thanks"
"My experience was perfect; no problems at all. Thank you for great service. I LOVE my metal detector!!!"
"Great service !!! Delivery was super fast !!"
"The website is well organized and it loads quite fast. Placing the order was simple and easy. Shipment time was reasonable taking into account the season. It will be good if its included, in the notification e-mail, the shipping method and company used with the tracking number to make it easier to follow. Thanks for your service. "
"Kellyco online was very easy to use and a phone follow up was quickly and professionally handled. I would recommend them to anyone. Order was to arrive in 5 - 10 days and was received in four even around the Christmas Holidays."
"The item arrived quicker than I expected and everything was fine."
"came quickly,every thing as a adverstised"
"I ordered a detector and paid for 3 day shipping and did not recieve it until 7 days later. I contacted them to request a credit for the 3 day shipping fee ,I was told that they would open a file on it. I have not heard anything since."
"Discusting excuse for customer service. Hope U go out of biz soon"
“zenflyer,
Thank you for your recent order with Kellyco. I apologize for the inconvenience, however,in an effort to protect our customers and ourselves, we do contact our customers for additional verification when the billing and shipping addresses are different. This is to ensure that you placed the order and that your information has not been compromised. Again, I apologize for the inconvenience and if we can assist you with anything, please contact customer service at 1-800-327-9697”
"Relied on many reviews to determine which metal detector would be a good one to start with and maybe never have to go any more advanced. I placed my order online and it was handled promptly, shipped immediately, and received in excellent condition by Christmas. This was a nice surprise since the order was not placed until the 18th of December! Looks like the start of another FUN hobby."
"Ordered Garrett 350 With the pinpointer for just under $300.00. Did a little research and this being my first metal detector thought the package was good value and instructional video that came with the detector was very helpful. I'll be a repeat customer in the near future. "
A rep from Kellyco Metal Detectors, kellyco, has responded:
“chsiding,
Thank you for your recent order with Kellyco. I am very sorry to hear that the delivery of your shipment was longer than expected. Included in those 7 days were 2 weekend days and Christmas. This is the reason for the delivery time. However, we did refund the shipping costs you paid on December 28th. If you have not received this refund, you can contact our customer service department at 1-800-327-9697. Again, I apologize for the inconvenience and please feel free to contact us we can assist you further.
Thank you,
Kellyco Customer Service”