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Verified
5/5

2013-09-14

"Great deal -Exceptional Service"


Verified
5/5

2013-09-14

"Awesome experience! Great Communication! Quick Delivery!"


Verified
5/5

2013-09-14

"KellyCo comes through as expected.. Great job..!! Thanks.."


Verified
5/5

2013-09-13

"I,m terrible at following instructions. I need someone to show me how to use it.."


Verified
5/5

2013-09-13

"Fantastic experience! Items ordered were as depicted on site... delivery was ahead of projected delivery date.
Thanks for all you do! 'till next time.
"

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Verified
5/5

2013-09-13

"The website is very easy and very informational. the detector I got is fun and very easy-to-use"


Verified
5/5

2013-09-13

"I'm happy with my new Garrett and the Kellyco service.

Thanks Mike R.
"


Verified
5/5

2013-09-13

"Best investment I ever made. I finally am out of the house and in the fresh air seeking the unknown in hidden treasure!!!!!!!!!!!!!!!"


Verified
1/5

2013-09-13

"I recently purchased a Garret Ace 350 detector with minimal issues. Once I received the detector and started to learn how to use it, about a week later I realized I should have purchased a pinpointer. I emailed an issue regarding the pinpointer and did not receive a response for approximately a week and the response was not only LATE but also lame. I very seriously think I will ever purchase any items from your store. Please read the email that I sent to you and the3 look at the untimely response that I received from you!

Regards,
Kristofer V Mericle

PS By all means let me know your opinion of your customer service and also I have worked retail before.
"


Verified
5/5

2013-09-12

"The experience I had was excellent I would highly recommend Kellyco.
"


Verified
5/5

2013-09-12

"Bough the Garrett Pro Pointer for my husband and he loves it."

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Verified
5/5

2013-09-12

"although i was satisfied with my purchase when i saw you were or had come out with the same detector with a GPS i was disappointed i would have waited and purchased that one had I known"


Verified
5/5

2013-09-12

"Very satisfied. Nice web site to navigate to find things. "


Verified
4/5

2013-09-12

"Overall, I was happy with my online metal detector purchase from Kellyco Detectors. However, I do find the website to be somewhat outdated feeling/hard to navigate, especially the Orders page. When I click a link, say to check the status of my order, it will often go to a page that says something about needing netsuite (or something) installed or something about permission(s). Also, I recently ordered a book about my metal detector along with a 6" excellerator coil. I received the confirmation email along with another stating that the coil was backordered. I was more than slighty perturbed that the actual item was not listed as backordered on the website prior to ordering. If something is not immediately available in stock it should be listed as such in it's description, along with the estimated availability/shipping date. You should do that instead of sending an email after the fact. More than likely, if you had labeled it as backordered, I would have still ordered it even knowing that it was. I may have even ordered another higher priced coil instead if I did not feel like waiting. Also, when I tried to check my order history to see when or if my coil is ready to ship, I find it hard to get any information from the order page (as I said, it is a somewhat sloppy and confusing page.) I still do not know if it has been received by your company and shipped or what. As it stands, the emails I have received from Kellco are almost as confusing as the orders page. I have one that says my sales order has been shipped, and another saying the same order is backordered. Granted one says the book has shipped and the other says the coil is backordered. However, on the order page on your website says the book has shipped but says nothing about the backordered coil's status. Again, maybe it is just me, but I find it all very confusing. I know I could call customer service, but I prefer not having to take the time to talk to someone when I should be able to figure it all out on my computer. "


Verified
5/5

2013-09-12

"Very satisfactory purchase."