"Great guys in the work area. Knowledgeable, helpful and friendly."
"Took truck in 2 times to have a tire repaired, replaced valve stem, tire still going flat. Wouldn't issue a refund for valve stem. Manager at the store had a terrible attitude."
"Really great customer service, I have little to no experience with cars (I analyse data for a living) but they could clearly explain what was going on as well as offered really good recommendations for tires, wipers etc, at as fair price
Almost definitely coming back here
Especially from Ted (store manager) and Bill "
"Dropped the vehicle off knowing it needed work, the staff provided an honest estimate then provided even better product in their work!"
"Being the first time I have had to take care of car issues myself I was hesitant. But I was so impressed by the customer service and the quality of the work that they have gained a lifetime customer. I now have a garage I trust and feel confident that whatever the problem will be diagnosed correctly and fixed efficiently! Email was very nice in addition to phone call that the vehicle was ready! They stand behind their work and that means a lot too.Great experience and great place to take your car! I highly recommend! "
"Brought my car in to be looked at, they informed me that it would be a while to diagnose the problem which I was hesitant because I had my 2 year old with me. But, it has to be fixed so I decided to wait in shop. The men there were so kind to my son and I, offering us all sorts of things. It really blew my mind how sweet they were to my baby, offering him colors and a book and trying to entertain him. We will definitely be going back from now on. "
"Had an awesome experience at Ken towerys in Elizabethtown. Great service, fast, friendly, and honest"
"I took my vehicle to Ken Towery on Westport Rd to have them look at my fuel tank which was leaking. They put it on the lift and saw a puncture on the tank, then proceeded to tell me it would cost 900.00 to fix. I felt that rate was asinine and called another repair shop where the price dropped 300 dollars. Then they proceeded to tell me I had to pay 60.00 for "diagnostics". The only diagnostic work performed was placing it on the lift and visually inspecting the fuel tank, certainly not anywhere close to 60.00. I will never ever ever bring a vehicle to this rip off chop shop again and will tell everyone I know to look elsewhere when having issues with a vehicle. "
"First time at Ken Towery, and a great experience"
"The staff is very helpful! I used to go to the other store on Shelbyville Rd. but every time I tried to get an appointment they would say, "we only have 1 tech here today" can't get you in"
A. Pugh was very nice when I picked up my car!!"
"Great Service every time I go, Matt the assistant manager has helped me every time and it's always great. LaGrange is the main store I use but I have been in several around Louisville and they are all easy to work with. I used to go to Big O but they were busy one day so I tried Ken Towery and I've never went back. "
"I always have great service with Ken Towery. They get my oil change done in a timely manner and are always willing to offer helpful insight on what else could be done to make my driving experience better. The staff is friendly and I recommend family and friends here too!"
"I've had my car serviced at Ken Towery numerous times over the years and they always do a great job."
"Ken Towery's was able to get my tires the same day and at less than the cost I was quoted at the dealership"
"My service there was very good the price was as quoted. The only reason for not giving a 5 is due no one called me to let me know my truck was finished. The only way I found out is when I called them to ask. "