"Willing to give discounts "
"They helped me in a great time of need. I live on my own in a completely new state. They help me with my flat tire, ordering me a new one, getting the job done quick and right, and just being kind to me. They truly care about their work and getting you a good deal"
"Excellent. I highly recommend them!"
"Web site was very helpful with ability to get an appointment. Sales person was just fairly helpful. Tires were quiet and just what I needed."
"Always have a great experience at this location. Everyone there is super friendly and kind. "
"Didn't have a time to research tires, looked at the options with the staff and found a good tire at a good price. Service completed, as expected and out the door."
"Came in for a transmission fluid service and did not wait too long considering I had no appointment. Very satisfied "
"Always friendly and reliable!"
"I raised my concerns about my very bad experience with Oil Change at Ken Towery on “1400 S Hurstbourne Pkwy” .
I received a call from Regional Manager (forgot name) , he told he would send a coupon for $25 for the inconveniences.
It is not that I am expecting any coupon from Ken Towery, just wanted to bring to notice the they promise and not stand by their words."
"As always, job is done in a timely manner, and thorough. If they find any further issues they do not pressure me to have things done immediately and are understanding of my situation."
"This location has a friendly and extremely competent staff, very willing to help"
"I got my break pads replaced and it seemed fine. The place was swamped even though I came on a weekday and had an appointment. It wasn't nearly as quick or thorough as it had been in the past. It took a few hours to do a simple 40 minute (1 hour max) job. And they had to be reminded to check my fluids and tire pressure. I also had to ask for the replaced parts (which last time they had brought out and waiting for me when I paid my bill). Overall, not a terrible experience considering the worst that could happen at an auto place. But not the best they've been either. I wish they had been more on top of their schedule and had been able to more accurately give me a time estimate. That is all. "
"the staff was friendly and very caring bout my needs the tires i wanted wasnt avaiable and they called and told me and they got a set comparable to what I wanted and discounted them for my troubles and when I picked up they forgot to remove the tire disposable fee cause I keep my old tires and the manager called me at home that night asked me to come in the next day to fix my bill most company's dont do that I would recommend them to anyone looking for good tires and great customer service"
"I was treated with respect, procedures were explained, and I left with confidence that I had made the right choice in choosing Ken Towery."
"I can always count on Ken Towery for my service and repair needs. They are quick and efficient and always get the job done the first time. I would highly recommend this shop to family and friends"