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Verified
5/5

2017-11-28

Great customer service!

"Knew I had one problem, but they found a couple more once they got started. Great communication from store manager. They were committed to fixing my car right, even if it took a little longer. I really appreciate that!"

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Verified
2/5

2017-10-24

Low tire

"Went twice,tire still leaks.....30 bucks"

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Verified
1/5

2017-10-14

Ripp-Off Artists and Liars

"Terrible mechanics that only did half the rapairs they were supposed to. They LIED that they vchanged my left side wheel barings, THEY DID NOT! This was verified by another mechanic. It whines and makes noise even MORE now, yet they charged me $129.99 plus labor.
Ripp-off artists , STAY AWAY!
"

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Verified
4/5

2017-10-11

Exceptional honest service

"Finally, a vehicle inspection and oil change without a long list of immediate service recommendations. I appreciated the honesty of the service tech and associate."

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Verified
5/5

2017-10-03

Good help in a bind!

"I was having lots of tire problems and these guys helped me out for a great price!"

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Verified
5/5

2017-10-01

The Best people work at Ken Towery

"I want to say the older gentleman at store 1207 is wonderful, he makes you feel at home , he gave me his attention and cared such a very nice man"

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Verified
1/5

2017-09-30

Took a week to get a mower tire fixed - 3 physical visits and numerous call :(

"Long Story.... of lost contact information --- promised fix times that were not kept -- manager didn't call the supply shop until a week later on a Saturday when it was CLOSED. Finally got the tire fixed and NEVER an apology or even an offer for a discount. COME ON!"


Verified
5/5

2017-09-27

Awesome experience at this store they were very helpful and prompt with service

"I had 4 tires changed they advised me of my brake pads being worn and the alignment was off a little a tech was asked if he would pay to get the alignment and he said it was not out enough to worry about"


Verified
5/5

2017-09-21

Service

"The personal there were very helpful and so kind I would highly recommend Ken towary to every I met thank you Ken towary for all you have done for me and the people of Georgetown ky"


Verified
1/5

2017-09-14

We broke it - you pay for it

"Came in to replace my alternator. Was told that it was the transmission. Brought it to the transmission shop. Was told there was nothing wrong with it - it was indeed the alternator. Brought it back to shop. Asked *again* to replace the alternator. In the process, the mechanic managed to break the idler pulley. I was told they would pay for part but I would have to pay for labor. "Meet half way." Would have been half way, but it was a $30 part and they charged $100 for no more than 20 minutes labor, tops. I'm in the wrong line of work if that's the case!"

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Verified
5/5

2017-09-10

Ken Towery saved the day

"All I can say is I will keep on coming back, because who doesnt love honest hard working people!"


Verified
5/5

2017-09-05

Fast and friendly

"Scheduled an appointment and they were able to get me in and out in around 30 mins! "

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Verified
4/5

2017-08-23

Nice tires & service

"They worked with me to find the best tire & price for my vehicle."

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Verified
5/5

2017-08-12

Car Overheating

"After a long work week, I was so ready to spend a relaxing Saturday with my sister. As I was on my way to pick her up, I noticed my car was overheating. Quick call to Doug, at my Ken Towery, who told me to bring my car on in and he would have someone look at it that morning. I was thrilled that the problem was promptly diagnosed and fixed, with plenty of time to still enjoy the day with my sister. Thank you Ken Towery #1156!"

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Verified
4/5

2017-08-03

Good service, friendly atmosphere

"Just bought tires, but got more than promised. The staff was very friendly. One thing though, they could have explained the road hazard warranty a little better. I didn't know all the facts until I got home and read the "fine" print on the receipt."

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