"Just bought tires, but got more than promised. The staff was very friendly. One thing though, they could have explained the road hazard warranty a little better. I didn't know all the facts until I got home and read the "fine" print on the receipt."
"They are friendly, informative and very professional."
"I had heard about Ken Towery from a friend, who lived in another city, about how great they were with her vehicle needs. So when I needed an oil change, I thought why not give them a try. Because of the level of customer service I received, I have been back twice more. I enjoyed the honest and friendly nature of the person at the front desk. I will be recommending Ken Towery to all my friends and family......especially since they talked me into registering for the service credit card!!!"
"Wonderful, I'm in and out at a decent time and everybody on the staff is great"
"Went above & beyond to find the tires I wanted for my dually pickup. Went as far as to clean the wheel liners on the truck after the install. No one else would have done this. Great service, great staff!!!!! See you on the next service!"
"Oil was done good ever thing was explains good"
"It took 3 trips to the service center for noisy brakes. The last time in I was givin new pads at no charge."
"They fixed my brakes and changed the oil quickly and for a great price!"
"The service was excellent as was the attendants at the store."
"I took my truck in for tires and the mtg said that I needed new tie rods and back brakes which I found out they were right so I had them replace the tie rods also. They are very knowledgeable and have a professional attitude."
"Tried to buy tires, was not given much information or options. Car wasn't done 6+ hours later. "
"Came in with two flat tires, they fix both, free of charge. Very nice guys."
"I had appointment but was told they were short handed & it would take a while. No technicians visible, then young man wearing a bandana & "skull" logo t-shirt started working on another vehicle. Finally another man in a Ken Towery work shirt started on my oil change. During the hour I was there, the employee behind the service counter sat watching videos in his cell phone, totally ignoring the business. I have always gone to this location because of the excellent customer service & trust in their mechanics. When I ask about the staff member I was used to working with there, the cell phone watcher said "he was fired for giving too much away". I was never given anything but friendly & helpful service from the previous staff. I will now need to find another business for my vehicle maintenance & tire purchases. One who has employees that know they should at least appear to care about their customers and attempt to look like professionals.
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"Thank you for being honest "
"I love Ken Towery's. Great, speedy service, affordable prices and wonderful customer service!"