"The price was reasonable and the service was excellent.
My order arrived quickly."
"The links were very easy to navigate and made for a very good experience."
"No disappointment at all with my order, everything was perfect.. Only the process to order because of my address. But I received everything and easy for me to put it ."
"Part came damanged, poorly package. Returned and waited for replacement, after two weeks and five phone calls, getting the run around and of course not allowed to speak with management I have requested a refund. We'll see how that goes. "
"Factor parts, but not the dealership pricing. This saved me $50 per brake caliper."
"liked that i could put in my vin to be 100% sure i was getting the right part. "
"This site was very easy to navigate and reassuring to know that I am getting the specific part that I need for my car."
"Best selection & best prices around!"
"And cheaper than my local dealer!"
"good experience, easy to use"
"I use this site to find part numbers for my wife’s aging Soul, then copy and paste it to eBay or amazon bc if they have it, the price is usually lower and free shipping. If they don’t have it or the prices are close I stick with these guys. You’ll definitely pay for shipping but it will definitely be OEM. "
"website makes it easy for you to find parts"
"Nothing but a headache with this seller. Let us start at the beginning. Way back when I first bought a driver's airbag for a Kia Stinger. The price was close to $500 and way above other sellers selling it for $300. I still bought it because I figured it would be a worthwhile investment to see how the service was since I planned to buy more parts in the future. It arrived on time and the service was ok. My hopes where high. So I did a big purchase of over 1k in parts. A week passed, with no tracking number. Another week, still nothing. A month, nada. I kept on getting told that it would ship out the next day. Then a charge was added, a few dollars extra for a price change. I paid for it. Then another charge, I paid that one too. Parts were ordered February 4, did not receive them until March 13. Ok, I finally got the parts, the nightmare is over. Nope, then i get a $145 liftgate charge. This is the final straw, never doing business again. "
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. We will match the price from an online retailer at at the online retailer’s price, it must include shipping charges in the price of the item. The item must be identical and must have the same manufacturer part number. Price matching is not available on previously placed orders, however. Due to current events most of the processing time including back order items were delayed within many Kia manufactures, at times Kia often updates their pricing which is then reflected onto our catalog. Once again, we apologize for this great inconvenience and thank you for understanding.”
"Very easy to find drawings . User friendly "
"Ordered some replacement badges for my 2014 Forte5 SX because the previous owner debadged it. Website was very easy to navigate and find the correct parts. Price was reasonable for OEM parts and took exactly a week to arrive, even around a holiday. Will be coming back for any other OEM part needs."
"Good comunicatio and service"
A rep from KiaPartsNow.com, MaxxGPG, has responded:
“Dear customer, your refund has been issued”