"The price was reasonable and the service was excellent.
My order arrived quickly."
"Fairly easy to find the part I was looking for. Was delivered as promised. Only thing better might have been a little more communication for a receipt or something. Since I’d never ordered from your site, and there’s a lot of scams out there, a little more communication would help me to feel like it was legit and wasn’t a scam place. But all was good. "
"Got both items quickly and correctly. "
"It took a little navigating to find the correct OEM part number once I found it ordering was really user friendly. The price was excellent and the time the item arrived was far soon than expected and estimated on the website. Highly recommended."
"Received my order faster than expected. Can’t wait to install!"
"Took 11 days and 3 emails before I got an update, the update was that the product shipped. Once it finally shipped it got here quickly and is correct."
"This is my second attempt to place this order and the ordering process is somewhat of a hassle. my first order had to be canceled because of issues on your end. then I had to wait for my money to be refunded (approx. 4 days) and then I had to place my order again. I rented a car for 2 weeks, after that it gets very expensive and now I am without a vehicle until I can finish fixing my vehicle. "
"Thank u for the prompt service and shipping. The item is only$2.00, and the Shipping & Handling was $11.00. That is a very outrageous cost for S & H.The next time I need something for my Kia I'll likely order somewhere else."
"Very good parts diva and cross ref"
"I would love to be able to get an expedited shipping option when buying an item. In my case, I needed the part on a Saturday, and placed the order on a Thursday, and was willing to pay extra for a two-day shipping option. But there was not any shipping options beyond the standard shipping. Even after I called to inquire specifically, I was told that the matter could not be helped. "
"Found site online and you had nice parts diagrams and information I needed to make the correct purchase. Awesome first purchase, quick delivery.
Thanks for your help!"
"They had what I needed! Plus not having to monkey around!"
"So I order a part on June 30. I get an email on July 3 requesting an additional 10.82 for shipping(which I paid). I send a request on July 9 for a status update on my order. On July 10, I’m given a tracking number. On July 16, I check the tracking(which shows the package is awaiting pickup). That same day I call customer service to complain and ask for a refund. Rather than give me my money back, someone decides to ship the package anyway(three weeks late). Your customer service is seriously lacking. I’m sure if I decided to return the part and get a refund. You’ll just make me pay for the shipping. I will not be buying from this company again. "
"using the VIN option certifies the exact part needed is ordered. "
"I would Like to have no shipping charge as this is a substantial order.
If you could please issue a credit it would be greatly appreciated.
Thanks.
"
"Easy to use site with look up info.
Even with shipping, beat the dealer price by a considerable amount."