"We are very happy with our kitchen and the outcome. I did save the hardest cabinet for last, and ultimately had to get the door done on the Lazy Susan corner door assembly done before countertops were installed to keep is as accessible as I could. Instructions didn't direct me in any way as to how to orient the opening. Nor did they give information on how to assemble. I searched high and low on youtube. Called KCK, was basically told that "it is simple, just connect them into brackets." No where NEAR that simple. I wasted much time getting this part of the mission accomplished, which left a real bad taste in my mouth for KCK. I'd recommend that Susan Door assembly directions be created for future customers. As well as a video. Those are helpful. Ultimately went back to youtube and found a competitors video somewhat helpful.

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"The quality of design staff has gone down since the last kitchen I bought. I had a very challenging kitchen shape, but was unable to get the designer to work with me. Unfortunate. I hope I ordered everything I need (fillers, toe kick, etc) because she wouldn't answer emails after I wouldn't take her "advice"."

"Answered my questions on chat.
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"I spoke with your Sales Dept to receive information on two separate occasions, and was your sales staff was very helpful. "

"site is difficult to navigate, much more difficult than other sites. price and shipping great. "

"I worked with Rebecca White and she was excellent. Made the experience very easy, practical, and simple"

"Customer Service was fast and answered all my questions"

"please email confirmation and eta"

"It is an easy website and good products!"

"The cabinets look amazing in the draft version. Excited to see the real version in my kitchen. "

"Placing the order was painless. "

"Nothing to complain about. No damage. Delivery on time.. Good quality. Price is fine."

"would be nice to be able to switch between RTA and built cabs in cart. Instead of having to search for the RTA version and add to cart. Also it isn't clear if RTA is left or right hinge - I think you can do either side. But I think should explicity say so. Overall easy to use, so nice job!"

"It was difficult to figure out what exactly I need to order. That was not the fault of KCK but because it was the first time that I ordered a kitchen online."

"Looking forward to creating a beautiful kitchen with your cabinets :)"