"Terrible! Ordered from here a few times, even had some of my friends that used bike bandit to give them a try. I made an order an order last night for a helmet and some frame sliders. They called me today saying they couldn't honor their advertised price. Telling me I could either pay an additional 140 dollars or cancel. I canceled.
03/29/2010
RE: Rep response.
First; thank you for the response. Now to the brass tacks.
So your prices are what they are unless you feel like changing them? Even after the purchase? How about your low price guarantee? You'll match a lower price unless what.... you don't want to? Won't even honor/guarantee your OWN LISTED PRICE why on earth would I believe your going to honor another retailers low price.
Great alternatives to KneeDraggers
http://www.motorcycle-superstore.com
Also has low price guarantee and I have yet to have any issues with them
http://www.bikebandit.com
Great customer service and truly no hassle return policy. Have an item your not posotive your going to keep? Might be worth paying a bit more to have the convenience of an easy return."
"Excellent Website, easy to navigate and very competitive pricing. Items shipped and arrived fast. Overall good experience. Will use them again and definately recommend to others."
"I ordered woman's Held riding boots after seeing them at my local dealership. The dealership did not have my size nor were they granting any deals. I got the boots from Knee Draggers for approximately one hundred dollars less then dealership price and I had them by the following weekend. I'm very pleased with the whole experience. "
"Kneedraggers was great. They were the best priced website it was easy to go through and they shipped the order out fast. No complaints here only positive stuff to say about this site."
"I order a windscreen from Knee Draggers, this was a gift for my boyfriend it was shipped and received within three business days which was great it was delivered on his birthday it was a great surprise he loved it I would buy again from this buyer in the future. "
"Excellent customer service, products shipped promptly, highly recommended."
"Every time I have a need for gear I head straight to KneeDraggers.com. Shipping is always extremely fast, and usually free, and the items are always exactly as they were described and pictured on the site. I ordered a riding jacket once that was a size too small when it got here but that was my mistake, and returning it for the next size up was an extremely easy experience, with the total turn-around time only being a few days between me shipping the old one out and the new one arriving. Never any surprises (unless you count how surprising the amazing service is). Prices are always extremely competitive, and they run specials all the time. I have never had a bad experience from KneeDraggers, and have ordered from them quite a few times now. Excellent experience, and I would recommend them to anyone."
"My sister got me some Alpine Star Boots (tech 8) for xmas & these shipped at the last minute & got to her on time. I also had a first time buyer credit as part of the x,ams gift & Kneedraggers customer service was great at helping me redeem it while buying a new helmet a few weeks ago. The helmet shipped & arrived very quickly. Great company to do business with."
"Personalized service. Sales person on the phone, was both informative and patient. Well done. I will shop here again. "
"Reasonably quick shipping and very hassle-free price matching! I'll be shopping with them again."
"Excellent product and service."
"Kneedraggers always has the products I'm looking for at the price I need. They are also very quick and responsive in getting orders shipped out."
"Good prices I like the free shipping"
"kneedraggers made it pretty easy to navigate the page but the selection of goods and cost for them could be better."
"The product was great.
The fact that I waited 3 days for a "part in stock" to even be shipped, was not. It took over a week for me to get something from CA to AZ. Not at all impressed."