"well it was easy and fast , my parts arrived early. I was however disapointed to find that parts had fallen out of my order. The package was in a blister pack and an insulated envelope, yet UPS still managed to rip into it. Not the first time that has occured to me. oh well , at least the brake lines I needed so badly were still there.... I know its not kneedraggers fault."
"As always, stellar service from KneeDraggers. I needed some Sidi boots that are extremely popular and my size was out of stock. These guys chased down a pair and delivered them pronto. Awesome staff, excellent online company. Will be ordering again soon."
"Ordered a part but was on back order for 4 weeks now I have to wait."
"Great site will be buying from them again. Took the free shipping, I live in AZ and took about a week to get the parts. They were packaged very well and nothing had been damaged in transit. "
"Kneedraggers is unbeatable on price and service. They had my jacket with an unbelievable sale price. When I tried to add it to the cart it gave me a higher price. I emailed them and was told the higher price was correct but they'd give me the jacket at the lower price I saw to make me happy. Nobody else does this. Extremely fast free shipping. Kneedraggers has earned my business and I'll recommend them anytime!!"
"Living in Australia, motorcycle accessories can be quite expensive, and trusting the Internet to make your purchases can be a bit of a hit and miss affair. I have found Kneedraggers to be one of the good ones, service and honesty with Kneedraggers was very professional. Thank you for the experience, it won't be the last, good on ya
Steph"
"KneeDraggers was a convenient website to navigate, and they're customer service department was very helpful. Two of my items I ordered were backordered, but arrived as soon or sooner than they told me they would. I am very happy with the service which KneeDraggers provided me."
"Good prices and faster than expected shipping. I will order from them again."
"They had exactly what I wanted at a great price with free shipping. The item arrived exactly when they said it would and was well packaged. Excellent! "
"Great company to deal with very efficient great communication"
"This is my first experience in ordering an item of clothing over the internet and I have been extremely happy with how easy the whole process has been! The Kneedraggers website was very easy to navigate around, and the information I needed was available and clearly laid out as well as providing all I needed to know (product information, sizing, shipping details, payment methods, etc). I received my leather Tour Master jacket yesterday - 17 days after placing my initial order and really pleased with my purchase. I would have no hesitation in making other online purchases with Kneedraggers in the future! They've been GREAT!!"
"I received my order of a Joe Rocket GSX-R jacket today. Although I am reasonably pleased with the jacket there are a few very light marks that seem to be under the material of the jacket in 3 areas that show through. As I say these are very light but they are there.
With regards to sizing I was unsure of the sizing as I am a 43'' chest and ordered a medium which is 40'' to 42' because I prefer a tighter fit. I'm glad I did order the medium as this was plenty large enough. I would say sizing is one size larger.
One of the big issues was when I got a letter from customs adding nearly half the cost of the jacket again for them to deliver it to me. The problem is that it has kneedraggers and invoicing in a transparent envelope that customs jump on and then they charge GST which is fair enough but then they add on import duty plus GST, Import transaction fee plus GST, Biosecurity levy plus GST which came to an additional fee of over $95. Also because of the process it took 19 days before I received the package.
I have ordered quite a lot of items from the USA but the goods always come with all the paperwork inside and the address hand written and then just came straight through customs without all these additional expenses.
Before I order anything online internationally I will first request that the package is sent this way or will not order the goods from the company.
Regards
Christopher Moore"
"I was VERY impressed with the whole ordering experience. The website is intuitive and optimized for large screens. When I had a question, the customer service person sounded like he had just pulled his helmet off. I could almost smell the exhaust fumes. He was awesome!
The experience was so positive that I immediately ordered some "wish list" items."
"Thank you very much,I received the product on the 21/09/2011 in good order and packed well.
Will put the product on my bike this weekend.
could not get maps off CD but downloaded them off the website.
My computer has windows 7 on it.
Regards Peter"
"Ordered stuff from here a few times now. Consistently excellent service, no complaints at all. Will definitely continue to shop here."