"I've got to start remembering with whom I work there.
Everyone's been more than helpful.
This last time, I remembered, about an hour late, I needed another item and called back asking that it be included with the first item to save shipping costs.
I was assured it would.
Surprisingly, while the billing reflected it, two separate packages arrived.
To me, that's above and beyond customer service and that's why I look no further than you folks when I crash the race bike and need stuff.
Thank you.
P. S. you'd do a lot better with this if you'd not require the invoice # or the date.
I just happen to have not trashed both when I got the products.
Bill"
"great service and products .. i will order again."
"Kneedraggers has great prices on most of the stuff I buy for my motorcycle. This latest purchase took 3 days just to receive the shipping confirmation. It wasn't until the 4th day that the tracking number actually had any useful info tied to it. This was after the site said "Availability Confirmed: AVAILABLE
Ships today if ordered in the next * hours and * minutes!". I wasn't in a hurry to get the jacket, so I didn't bother to see why it was taking so long, but 4 days to ship out a product is a bit lengthy, especially after saying it's going to ship the day it was ordered."
"The staff was very helpful when I had to call them. They were quick to respond and extremely friendly. Must be a cool place to work."
"Great internet ordering. Fast confirmation. Fast shipping. Packed well and arrived in great shape! Couldn't ask for better service."
"Very good to do business with. Totally satisfied!"
"Great customer service, easy to follow website, and just a smooth overall process. The only issue that I have (and I can understand the security reasons as to why they do this) is that for first time buyers that can ONLY mail you item to the billing address which is more of an inconvenience than anything since I live in an apartment. It should just be advertised during the checkout process when you're filling out that information."
"Have ordered from KneeDraggers many times and have always been happy. Prices are generally decent and sometimes excellent. Given the number of warehouses scattered around the US, shipping is fast! The ability to see the stock in each warehouse is great as well. I needed a tool the next day, and I was able to see that a local warehouse had it. Placed the order, had the tool the next day. Beats running to the store to pay $20 extra!"
"Happy with the products so far,"
"Excellent description of products and fast delivery"
"Great service, great customer service received my order promptly."
"Easy to navigate website, great e-commerce interface, much appreciated package tracking number provided and the item I ordered was received sooner than anticipated! A GREAT e-commerce experience. I would certainly make future purchases from KneeDraggers and will happily recommend them to friends."
"It was the perfect addition to my bike"
"KneeDraggers is great. Good pricing, fast shipping, and I got what I ordered."
""...The best site to order from and the lowest price.. Fast shipping great stuff,top quality. Looking forword for more stuff..."
Thanks"