"unpacked it an there was a lot of chipped paint.one of the hinges were broken.Nails were sticking out of the wood.Just about every day Ive had it I discovery something different.I called 1-***-***-**** and was put on hold for at least 20 minutes order#56715510 cust#23317204"

"Tracking would be extremely helpful or an estimated delivery dste"

"Apparently, there was a problem with the billing address for my credit card, I was notified by Kotula to contact them and given a phone number which I called and was on hold for over 20 minutes and no one answered, Called another number and was only on hold for 15 min, finally got things corrected but I cant recommend their customer service."

"Ordered an item and then they cancelled "

"ordered 2 forest green adirondack chairs a week and a half ago for a lady friend and she loved them. took about 30 minutes to put each 1 together. so i'm sending 2 more so the whole family can enjoy them, no more sitting on cinder blocks while BBQing. the 1s i ordered today i had a question about and the lady answered all my questions and more, they even shipped out today, how's that for service. will be us this company in the future... "

"Arrived on schedule in perfect condition!"

"Great sale fast shipping...…."

"The customer service rep answered my question professionally, and courteously."

"Kotula's did exactly what they said they were going to do. Everything arrived on time exactly as described. I would do business with them again. "

"NEVER AGAIN.............."

"I received an item that appears was split prior to shipping. I have been contacting both Leigh Country (the manufacturer) and Kotula's with no response. There is no one at Kotula's to answer a phone call or an e-mail. I cannot get assistance. The items were expensive; adirondack chairs. One arrived with split wood which appears occurred when they were building it and over tightened the slats on the seat part. Once you receive something from them, you're on your own."

"Just what I needed. Thankyou"

"Ordering is easy but it took 3 weeks to ship an in stock order. They charged my credit card when the order was placed but then didn't ship until several days after I complained. Won't be buying anything else from them."

"I ordered the lighthouse and it arrived on the day it was supposed to arrive. It is very satisfactory and I would order from Kotula again. Thank you for your prompness."

"She was helpful, very knowledgeable about replacement parts, and helped me make a satisfactory decision. Great service and shipped same day!"