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Verified
5/5

2017-12-13

Customer service

"Nice products. Have ordered several things from your company.
Thanks Happy Holiday
"

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Verified
5/5

2017-12-13

Ordering the product is a real person

"Ordering the product with a real person What a great experience knowing you are speaking with a real person answering questions about the product much appreciated"


Verified
1/5

2017-12-13

No info

"Received A message for back order. Never given any info on whether it will be available for xmas. Frustrated."

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Verified
3/5

2017-12-13

I ordered an inflatable jumping house that needed the pump. so without the inflatable jumping house, I do not need a pump.

"When or will the other part of my order ever be sent. If so when as I need it for Christmas."


Verified
2/5

2017-12-13

I'm disappointed

"Placing the order shopping experience was fine and the process was easy.. The item I ordered was "in stock" when I placed my order for an Xmas gift, but I received an email stating it was on back order until after Xmas. Had I known I would have chosen something else for my husband. I have to be creative in how I will present him his gift. We don't have alot of money this year and agreed to only 1 gift to give each other and now he's going to get a print out a picture of his gift and I feel horrible. I know this happens, but this was a special for for Xmas!! I honestly don't know if I'll order again... "

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Verified
2/5

2017-12-12

Back Order Notification

"No expected Delivery Date"


Verified
5/5

2017-12-12

Adirondack Chairs

"I purchased 2 forest green Adirondack chairs in forest green. Website was simple to use. Chairs arrived pretty quickly and surprisingly the assembly was really easy. First time I’ve ever had instructions that were so simple to follow. Chairs look fantastic and very comfy. "

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Verified
5/5

2017-12-12

tailgate ladder

"very quick shipping! have not installed yet."


Verified
5/5

2017-12-12

Very satisfied thus far...

"I found the shopping experience to be very hassle free."

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Verified
1/5

2017-12-12

Disappointed

"saw an item advertised on Facebook. Ordered on 12/7 as a gift for loved one, then received an email item would not be shipped until AFTER the holidays. Disappointed! Cancelled order. "


Verified
1/5

2017-12-12

Disappointed in ordering process

"Order a primary item. During ordering the system did say item was on backorder. Changed to a different model. That new chosen model went through. In order to get free shipping had to purchase a small item to get the cost over the amount required. Later that day I received an email stating the primary item is now on backorder and will ship in 30 days. I called to see if there was again another model. There was not. All 4 models are on backorder. So, I wanted to cancel the whole order. Kotula's said it was too late (keep in mind this is only 6-8 hours into the whole transaction) and the little item that I could care less about has already shipped and cannot be stopped. This whole experience with Kotula has made me decide never to buy from them again."

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Verified
2/5

2017-12-12

back order

"product back ordered until after Christmas"


Verified
2/5

2017-12-12

Boo hoo

"Let me order give cc. Then sai the next day discontinued and cancelled "


Verified
5/5

2017-12-12

Fun ideas

"Great products. Unique ideas"

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Verified
5/5

2017-12-12

Excellent

"It was a nice experience. Had no problems what so ever!"