"They listed the wrong dimensions for a wood cooler which we bought. I paid a handyman to assemble the cooler ($40). We went to place it where it was supposed to go in our house but was WAY TOO LONG.
It turns out the wood cooler is 10" LONGER than they list on their website.
I contacted the seller and so far only got a run around. I'm out the price of the unit (about $265) plus the $40 for assembly for a unit that doesn't fit my house.
Hopefully this seller will take care of this issue the right way. And if so, I'll update my review. Otherwise stay away."
"not all washers were in package"
"thanks again...mi amigo..."
"Thank you for the fast delivery"
"Very good service . Chair is Great !"
"As soon as I placed my order I received a notice that my order was being processed. Soon after, I received tracking information. The shipment arrived as predicted. Item was very well packed for shipment. While unpacking, I checked all parts to be sure nothing was missing. Everything was there and nothing was damaged. Easily assembled the glider and am very pleased with it. "
"It was very Good my item came on time no problem with it looks goodThank you"
"I was charged twice for the purchase. Called customer service to resolve this. CS rep was good. Item (cocktail table) purchased was damaged. Side of top damaged. Two screws were out/stripped that held the top. Top surface was affected apparently by the protective styrofoam. My guess is that it was in the box too long with heavy weight on top of it for quite some time. Top is dull and rough feeling. Contacted customer service and received $60 credit. CS indicated it could be returned. Nice suggestion but impractical for type of packaging & size of box. Compensate was not enough for the quality of the product. I accepted it before I realized issues with screws and table top's finish. Now working on the table to make it usable. First purchase from Kotula's - may be my last. "
"The stool I wanted was a good price, free shipping and I received it quickly. "
"I was charged twice on my bill and then for the same amount from a different company."
"Service was great. Best I've had in a long time."
"It was easy to shop in the Kotula's . A pleasant experience"
"Wish I had waited another day and bought the one on sale and saved $30.
Naomi Botkin"
"I bought a $59 item, when I checked out it said shipping was free. Then I received an email with two shipping options both almost equal in price to the item. I do live in Hawaii but my address shows up during the checkout process so I should not be misled thank you."
"Very well written instructions..easy to follow would recommend to anyone "