"I appreciated the extra care you took to delay shipping our CDJ-3000 so it would arrive right as we got back from a long vacation, so I would not have to worry about it sitting too long in the office. Everything worked out perfectly."
"Great Service. Best deals you can get."
"When you want advice, quick shipping, and the best prices, look no further. I ordered Ape Labs lights and I am very happy."
"I have been working with Tom and am very happy with the level of service I receive"
"I’m very happy with my two purchases. I got everything within a matter of days and all came as expected. Thanks! "
"I bought a bar sign and it didn’t work out. I haven’t had anyone call to reach out like any of the other DJ websites .I also feel like the people over the phone don’t believe me when I say the product isn’t working even after I provided videos."
"I have shopping with them for couple years small and medium stuff and they take it right away to send it to me thank you very much
Y seguiré comprando lo que necesite o me haga falta muchas Gracias
Algún día hire a comprar hasta la bodega para conocerlos en especial a Mr. Joe
"
"Excellent costumer service. Best pricing, fast delivery. Pleasure to work with. Thank you."
"KPODJ always has what I need in stock for my Ape Laps Maxi's V1. I needed to replace a battery in one of the uplights. KPODJ had the battery in stock at a great VIP price and shipping was fast as usual. :)"
"I found exactly what I was looking for at a great price. The checkout was seamless. Shipping was no charge and fast. I will definitely visit the site again."
"KPODJ provided a great customer service when I inquired about the Chauvet Freedom Sticks X4. I was able to get a great price and pick up the products from their warehouse location. "
"From the second I placed the order, communication all the way through to the very fast shipping was clear and the service was great. I’ll definitely order from here again."
"As always, pricing is foolproof, and processing is easy. "
"Easy to work with, fast shipping and great prices. "
"Reliable and best prices!
"
A rep from KPODJ, KPODJ.com, has responded:
“Hi Robby,
I'm sorry for the poor experience with receiving a product with a manufacturer defect, but I'm not sure I understand your review. I see that you originally opened an RMA with us stating that you didn't like the item and wanted to return it. We replied the same day with an RMA number and instructions for the return. Several weeks later you replied stating that the item was actually defective. We immediately got the manufacturer involved, changed your RMA type, and promptly got you a return label.
I see the return label was uploaded to your RMA page about a week ago. It looks like you used the FedEx label today to return the package.
I'm sorry if there was a misunderstanding, but our team did believe you and successfully made the RMA changes (and provided you with a return label) a week ago. Is it possible that this review was posted before you saw the message last message? ”