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Product & services pricing
3.91/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.59/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2022-12-12

Quality

"Always have quality product. Been my go to for only a few years and they’ve never disappointed me. "

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5/5

2022-12-07

10/10

"More than fair pricing, free and fast shipping, and overall quality products."

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5/5

2022-12-05

Kraken Kratom

"The experience I had with them was fantastic. The support team was fast at replying to emails and the products arrived faster than expected. All in all will shop with them again."

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5/5

2022-12-05

Quality product and customer service

"The quality of the product is most important and customer service comes in a close second. I have never been disappointed with either from Kraken. High quality product and they have always helped me when I made a mistake on an order and did so in a very timely manner. Kraken is my go to for all I need and makes my life a lot easier! "

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5/5

2022-11-12

Excellent Extract!

"Kraken is the go to for Kratom!
Excellent quality, shipping, and customer service!
Their UEI, Platinum, and Gold extracts are Wonderful!
Buy with confidence!
"

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5/5

2022-11-08

The best Company for Kratom

"Been ordering from them for quite some time now. I have tried other vendors that sell Kratom cheaper but I always
come back to them. The best products out there with the best customer support group.
Customer for life
"

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5/5

2022-11-04

My Go To Kratom Source

"After trying multiple products from over 6-7 online vendors and most of the major brands found in smoke shops, Kraken Kratom is the one. The gummies and liquid extracts are hands down the BEST tasting and more importantly, the most effective. I’ve purchased over a dozen different products from them, and have been extremely happy with the quality, packaging, price (regular sales & discounts offered) and customer service, including a rewards program. First class company "

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5/5

2022-10-31

Best Kratom vendor

"Amazing product. I tried many Kratom vendors and this one is the one of the best if not the best I tried. I ordered the white mangeda Thai and it was one of my favorite strains. "

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5/5

2022-10-28

Loyal customer

"I have been a customer for less than a year and I'm grateful my first experience with the products were this company. No comparison. Great products, pricing and excellent customer service"

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5/5

2022-10-26

Quick ship

"I like getting my kratom powder from here. They ship quickly and their product is always great!"

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5/5

2022-10-24

Love Kraken

"I have had nothing but good experiences with Kraken. The one time I experienced an issue, it was rectified in hours. I find them to be an amazing company, and I love their products. :) Thank you Kraken Kratom!"

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5/5

2022-10-21

Amazing Company, Amazing Products

"Kraken Kratom is honestly the best source of consistently quality service and products. They genuinely do exceed expectations; you must at least give them a try. You will not be disappointed! Fast shipping, customer-friendly, quick response times, and high-quality Kratom, among other products such as Kava and accessories! "

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5/5

2022-10-21

Best around!!!!

"I am honestly deeply impressed with this company. Most Kratom sites or stores tend to be very shady and give such a beautiful herb a bad reputation. When it comes to them I have had nothing but professionalism and what seems like a deep care for their customers. (Which By the Way has been 4 times already they have responded to me) I have not had to wait to be helped every instance. They Have a high quality and vast selection as well. Chewable tablets, Honey, Liquid extracts, and of course capsules/powder. Honestly there are a few more on their store as well. I am 100% going to be a return customer and think I just found my new home for my kratom orders. I have a vast knowledge of kratom and have been taking it to help with stress and anxiety for 3 years now. It is a beautiful herb and helps so many people. So me saying that I'm willing to switch to this company speaks volume as most places I go my knowledge of this herb and its effects/uses far outweighs that of most reputable employees at most stores. I recommend trying their gold if you're getting powder or capsules. If extracts I would highly suggest the chewable tablets. Well that's my review I hope it helps at least a few people. "

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5/5

2022-10-17

Great

"I've had very good service and product from Kraken Kratom I fully recommend them"

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5/5

2022-08-03

Great Customer Support and Fast Shipping!

"I emailed customer support and recieved a response from Terry very soon after. This is no surprise, as this was my third or fourth time I've corresponded with Kraken with a question about a product or a error on my part with my order. The team is always quick to respond and very helpful. Plus my order usually arrives just two, sometimes three days after I've placed it, I always use the free standard shipping. "

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