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Product & services pricing
3.91/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.59/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2023-04-24

never disappoints

"very good shipping, fantastic products, fair pricing, lovely customer service. kraken is my shiz "

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5/5

2023-04-14

Great product a excellent customer service

" I purchase kratom from them a couple times and i never been disappointed
"

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5/5

2023-04-13

Best ever!

"Fast shipping, great quality product! And Customer service is best hands down! Would rate a 10 if possible
My go to!!!
"

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5/5

2023-04-07

Outstanding Company!

"I'm so happy I found this company! Their customer service is amazing, shipping is lightning fast, and their products are wonderful. I couldn't be happier with my experience and they've definitely earned a loyal customer in me."

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5/5

2023-04-02

Awesome business!!!!

"Kraken Kratom is a great business! The customer service is awesome. Shipping is speedy. The products are top notch and prices are excellent!!!!!"

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5/5

2023-03-28

Impressive Company

"These Kratom products are of the highest quality! The handful of times I have contacted customer service they responded well before 24 hours and were a pleasure to deal with. Always free shipping and fast delivery! "

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5/5

2023-03-27

Awesome site!

"I bought two different products from them and I was impressed with both. Quick free shipping and great costumer service. Give them a try, you won't regret it. "

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5/5

2023-03-27

Great customer service.

"Great prices and products with competitive pricing. I find the description to be very authentic to the actual product.
"

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5/5

2023-03-12

Great service and a great product

"I was turned on to kratom from an old friend who had already done tons of research and recommended Kraken Kratom. It is a miraculous product. I usually get the OG bali, which is amazing, but am trying the remix blend next for a change.

The prices are very competetive and free shipping, which always amazes me how fast it is. But the customer service really puts this company over the top. They are quick to respond to any questions, the provide USPS tracking numbers for your package. They really are one of the best companies I've ever ordered from, so helpful.

If you're thinking of trying Kratom, go with Kraken!

P.S. I'm in washington state, check out your state's regs.
"

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5/5

2023-03-11

Terrific

"After trying several others, I now buy exclusively on Kraken Kratom. Products, Service, Tech - they have it all figured out and I could not be more satisfied."

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5/5

2023-03-08

Good customer service

"Manager respect out in a timely manner and solved the issue. Even replied before regular store hours. "

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5/5

2023-02-28

The Gold Standard for Kratom vendors

"The gold standard of what a quality company should be. Recognized by the American Kratom Assn., gives unconditional guarantees, and provides real certificates of analysis (COA). While some companies give a COA that at least tell you want you have really is Kratom (DON'T even buy from anyone that doesn't at least give that) a complete COA like Kraken Kratom gives tells you it's not contaminated by bacteria or heavy metals like cadmium, lead or mercury! Kudos to these folks. Been buying from them for a couple years and very happy with them."

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5/5

2023-02-22

Unmatched reliability, consistency, loyalty

"Not only do they have phenomenal products and innovate with new ones often, Kraken Kratom keeps the most consistent blends of any strains I’ve ever tried. They often send out coupons and thanks to their customers, one I’m happy to be after several years of using them. You can’t go wrong! "

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5/5

2023-02-03

Dependable

"The greatest kratom company by far. Clean and inexpensive and fast FREE shipping, with constant coupon codes and percentage off. Plus reward points! Love being part of the community "

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5/5

2023-01-26

Quality

"High quality product comparatively."

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