"I initially ordered the wrong product, the customer service got me on track immediately! They are so very helpful & wonderful! Totally awesome company! I hope to do business with this company again soon in the future!"
"Decent pricing and decent stock, given the current national circumstances. Shipping was a bit slow compared to other sites and communication was ok - my order sat for a week, so I called and waiting on the (long) hold to speak to someone only to find they hadn't processed the payment. Odd since my other order processed fine. Dinging 1 star. Phone reps were very polite and helpful."
"I purchased a Springfield EMP from them and they shipped it to my FFL dealer in California. When it arrived at my FFL he called me and said the gun was not an approved on the Calif. DOJ Roster. He immediately returned the gun to them and sent a picture of the label on the gun 's handle to me for my review. When KGC received the gun back they charged me a $130 restocking fee for their mistake!!! When I called Customer Service and attempted to resolve this problem they had no remorse or concern for my losses. They simply refused to make right their mistake! I will tell everyone I know to stay as far away from this company and their RIP-OFF methods of doing business as possible! I will try to attach the picture my FFL dealer shared with me of how apparent it was to see warning sticker on the hand grip of the pistol - (Not CA DOJ Approved)."
"I did a layaway on a Romanian Tok (military). The firearm was at a very competitive price & was better than advertised, it was in excellent condition. Shipping was fast & overall it was good service from KYGUNCO.
However, the ONE downer I experienced was I couldn't find how much the payoff amount was on their website. If that info is available there I couldn't find it. Don't have that issue at other websites I've done layaway guns on, like Bud's or Toelle Shooter Supply. "
"Order was processed and shipped in a timely fashion. Will buy for Kentucky Gun Co again."
"Great pricing good build. Terrible and slow shipping. Would given a 5 star rating but based on other shipping with multiple sources theirs is way to long from time of payment till actually received "
"Amazing experience! An extremely helpful staff member, Jacob, went above and beyond to help me. I had some extremely intricate questions about the rifle that I wanted to purchase and he took the time to get all the answers that I needed. He went to great lengths to make sure every detail was covered which gave me 100% confidence. Great prices! I say that because KyGunco DOES NOT jack up the prices $100-$300 over m.s.r.p. like so many OTHER places are doing right now. My extremely hard to get and high demand rifle was only $20 over MSRP. Processing and Shipping (UPS) were right on schedule as well. Jacob and KyGunco have earned a customer for life!"
"Great price, great communication, and super fast shipping! Will do business with again, one of the leading best sites to buy from!"
"awesome , my purchase was quick. I did layaway plan. once I paid the balance off the weapon was promptly shipped. Very pleased "
"The Best Gun company on the east coast. It was a smooth a transaction and fast shipping to. I will be buying more guns in the future from them. Great guns and great prices. Thank you !!!!!"
"Great price and fast shipping. Kentucky Gun Co. has become my go to company for all my fire arms needs. Great costumer service."
"Overall very positive experience. Order tracking was as expected. I called customer service with a question a few days after placing my order online and I was glad I did. There was an issue with my credit card (added security from the CC company), which I was unaware of. The folks at KYGun were working through their list of people to call, so I was able to correct it on the spot. The pistol was delivered to my local dealer 3 days later. I would definitely purchase from Kentucky Gun Co again."
"Recently purchased a Springfield Armory M1-A1 from Kentucky Gun Company. Besides the fantastic pricing, the communication was top-notch and the shipping was faster than expected. Great experience and I'd do business with them again. "
"I really enjoyed the prices and the selection of firearms at Kentucky gun company "
"Totally satisfied with my experience with KY GUN CO. Have purchased from before and will purchase again, great prices, fast shipping and Excellent customer service.
Thank you."