ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2020-11-13

Great service and fast delivery

"The online ordering was quick as well as easy and the delivery time was incredible. Great experience all the way around."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-11-11

Best Prices, Best Service, I really like these guys.

"Searched the web for a Walther P22 that was California compliant and not priced way out of line. These folks had the best price - actually a slight discount to MSRP - which is unheard of today. But wait, it get better. I had some FFL issues on my end - not Kentucky Gun's fault at all. The were extremely responsive and fixed everything painlessly. It was a pleasure dealing with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-11-11

Great Experience with Kentucky Gun Co.

"KYGUNCO was great. I had to call a couple of times to ask questions and get an FFL approved and they were great! The order can sooner than promised and was everything that was advertised. I would definitely do business with them again.
Ernie
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-11-09

First time buyer

"First time I bought a gun online and it was with Kentucky Gun Co. It was easy, non eventful and very good experience. The timeline was much faster than I had expected, it was less than a week that I had made my order, had it shipped to Florida and I picked my gun up at my local gun shop. Kudos to Kentucky Gun Co. for a great job and making my experience easy."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

3/5

2020-11-05

High shipping costs

"The product is fine, fits as expected, after all it is an HK Part in an HK package.

Order process was easy. Item shipped a couple days after I ordered.

But I do have a complaint. I paid $11.99 for shipping. That was my only choice. I expected that must be 2nd Day Air or something at that price for something so small. Instead it shipped USPS snail mail. It could have been shipped for less than $1 in an envelope. After all I just got 5 lbs of ammo from another vendor, UPS Ground for $12.99.

This will definitely be a factor in choosing a supplier for my next HK Parts purchase.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2020-10-24

Delivered the wrong gun to my FFl.

"Kentucky Gun delivered the wrong gun to my FFl. They did not call or even give me an update. I tried calling them was placed on hold for 30 min. It has been more than a week and I do not know where my order is. This is not acceptable, they screw up the delivery they should at least send me an email and give me an update. poor customer support."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-10-23

Great deal quick service

"Item was best price around and quick service and shipping, well packaged and on time "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-10-23

I Would Buy From Them Again

"I am very happy with the Walther PPK/S purchase experience from Kentucky Gun Co. They shipped quickly and kept me informed about the shipment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-10-23

Great Experience!

"The transaction was flawless and the firearm I purchased arrived at my FFL in four days. Package was received undamaged with all the right stuff inside. This was my first purchase from KyGunCo, but they are now bookmarked and I will purchase from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-10-22

Better Guns for Better Price

"Must of the guns that I have get till now inn Kentucky Gun Co. have been for the extended selection and items available in their store wave-site with out any issues or complaint, I would add the the personal (Sales Representatives) have been cordial X the must part and knowledgeable in every aspect, what I like must they are custom not to soy no in every request that come in any of my needs.
Thank you guys !!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-10-16

Great Service

"Outstanding experience. I called and questions were answered directly and accurately. I placed an order online and the products were shipped and delivered quickly. Prices were the best on the web and the service was excellent. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-10-10

Top Shelf Company!

"I finally decided to take the plunge and buy a rifle. Spent quite a few weeks reading up on the various types and the annual reviews of the Best in Various Categories. When I made my choice, I then had to spend a number of frustrating hours trying to find a retailer. Came across the KENTUCKY GUN Co. Lots of positive reviews. I called and placed my order - of course there had to be a problem with my Credit Card. But the people at the KGC emailed me and patiently waited for me to correct the situation. My rifle arrived in a little more than a week!! Quality, Professional Service from first to last! That's how to do business.
Thank You Kentucky Gun Co.
BD
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-10-09

Amazingly fast simple and on perfect conditon

"Fast, simple, great communication"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-10-01

Awesome company

"I’m a new handgun carrier, and wasn’t really sure whice one to get but the lady on the phone helped me pick a great handgun and I received it in like 7 days!! Great company "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-09-30

A Wow Experience

"Excellent phone help (by John) to answer repurchase questions. Kentucky Gun has a very responsive e-mail alert system to notify of "back in stock". The transaction was handled perfectly. In this day of high demand and low availability, KGC was able to deliver by having inventory and held a very competitive price point. Their price was likely as low as any other retailer. This company does it right and has figured out the way to deliver. Sure I had the old standby places to check prices or to shop. KGC is now my first stop and has earned my business. As long as they keep pace with their growth and stay consistent in their customer interactions - they will win over customers. Kentucky Gun Co has balance price and high service levels. My "go to" retailer for firearms. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges