"I needed an LCD Laptop Screen and i had a doubt about the shipping to Puerto Rico, then i contacted Jasmine by email and she resolved me very fast. She was very pleasant and so helpful that in a couple of days i received the screen well packed and in good condition, it worked. I'm very glad in dealing with them."
"I purchased a laptop screen for my Toshiba Satellite from LCDScreen. I was very pleased with the service that I received. I coordinated with Jasmine Ortiz via email and by phone so she could make sure that the replacement screen would be 100% compatiable with my old screen. I placed order Feb 11 received Feb 12th. Once I connected the screen it was white. I contacted Jasmine, they immediately sent me a RMA# and a return shipping label. I continued to follow up with Jasmine. Replacement was shipped Feb 19th and received on Feb 20th. I connected the screen and it worked perfect. I would like to say that there was nothing wrong with the first screen that was shipped to me. The problem was that I had not secured the cable connection and that is why I was getting the white screen. I would use this company again in a heartbeat and would recommend it to anyone looking for a replacement laptop screen. Good customer service and fast delivery!"
"Awesome seller! Screen was perfect and shipped safely. Installed and works great"
"I want to thank your company for the great job the item was perfect and arrive a day ahead of schedule i paid 67 dollars it was totally worth the price . when i called i spoke to real persons at extension 394 helped me remove my screen and was patient thru all these steps removing my lcd . Thank you muhammad !!!!!!!"
"ordered dec 30 shipped jan 2 received jan 7, i think for ground shipping and during the holidays time frame is good. packaging was good, i orginally had a che mei which are not bad but i received a lg which is a better known brand. but ive used alot of the che mei lcds and they last for ever just that mine cracked when i dropped the laptop :-( anyways iam up and running and great job lcdscreens.com thank you. by the way they answered all my questions and calls. ups tracking # 1z4f35750356586155"
"LCDScreens was very good at helping me find the correct replacement screen for my laptop. Their are very courteous and helpful. I will purchased from them again if need.
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"After initial delays in handling my order for a Toshiba laptop screen, I called and talked to Nancy. Nancy made things happen. She arranged for overnight shipping at no extra charge. The product arrived in perfect condition (excellent packing). Nancy saved the day for LCDScreen.com. I WILL continue to do business with them. Thank you, Nancy."
"Have made several purchases during the last month with LCDScreen.com and can honestly say that I am very happy with their service, had a problem with and order so I emailed them and they promptly called me to resolve the issue, the young lady(Nancy) was very pleasant and so helpful I ordered another screen without any hassles.
I would recommend LCDScreen.com to my family and friends in need of lcd replacement."
"I had good relations with them. Even though I couldn't reolve my problem they were very helpful in letting me return the products and refund my money. Very helpful in dealing with them, especially Nancy Wilson, whom I dealt with mostly."
"Terrible. Actually, terrible is very light describing their service. I initially ordered a screen on 8/11 (today marks the one month mark) and I still haven't received a good screen yet.
First time I called them (1 week), they said they misunderstood my order and will place it then. Second time (end of 2nd week), they said they didn't have it in stock and will have to wait another week. Third time (end of 3rd week), they said the order is pending because they needed a photo of the back of my screen, which was never mentioned previously. I think I called them everyday since that, and by week 4, I finally received a screen, and the backlight of the screen was BAD. Not to mention the fact that the screen was only 71, as described on the website, but they charged me 86. I contacted them for a return/exchange, and they never replied.
It was a huge mistake that I chose their company in the first place. It's been A MONTH since my screen broke. I really can't believe my patience. Also they NEVER replied to ANY of my emails, but I do know that the address is right. My only advice is don't do business with them. Really, it would give you huge headaches. Just stay away from them if anyhow possible"
"Most terrible company I have ever dealed with on the Internet. I needed an LCD screen for a client and chose overnight delivery. It says if ordered before 4pm then it will ship that day. It is now 9 days since my order and havent received any communication from them. Tried calling them twice and only received a voicemail - no call back. I am working with paypal now to get a refund. Since then I ordered from a different outfit and installed the LCD with no problems. I will never deal with them again."
"Laptop ProBook 6460B Series 6400 I bought from you 1344687972_22371 Order Number, I put my computer screen. Comes to light but no image on the screen does not. I've tried different data cables and the result is still the same. But running the original display. Mailed the seller 2 times, never came back. However, an e-mail to communicate with the product you have established a number of times before and said it was compatible with the screen."
"I ordered an LCD Screen and paid with my credit card. The next day I received an Email informing that the LCD I ordered was not manufactured anymore and it is unavailable .They offered me another LCD which I refused. I asked them to cancel the sale and credit my account. When I called my bank I found out that when I ordered the screen they charged me twice for the same item. This business is extremely dishonest and misleads the buyers in describing the item and tries to sell an item knowing that it is not available. To this day they still continue to advertise the same item even though they do not have it, PLEASE BEWARE OF THEM!"
"As a firt time customer I was please with everything. Good product at excellent price."
"New screen was delivered on time and worked great. I am very pleased with service and results. I called for support twice and spoke to real person both times who was very helpful."