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5/5

2017-08-09

BEAUTIFUL!!!

"Very soft and smooth my wife loves this silk nightgown and showed me her appreciation :) "

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5/5

2017-08-04

Very happy with the purchase

"Very happy with the purchase! Great fit on the pillow and nice and soft to the touch.It is my daughter's first silk pillowcase,I think she'll like the smooth and silky feeling."

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1/5

2017-07-01

POOR QUALITY PRODUCT, POOR CUSTOMER SERVICE

"Bought a bedspread set for £358.97 from Lily Silk on 1 Dec 2016
It was used in rotation with 2 other bedspread sets.
The fitted sheet started piling/bobbling after 4-5 months. It became uncomfortable to sleep on after 6 months.
Surely decent quality sheets used in rotation with others should bobble that badly after just 7months?
The quilt cover has also started bobbling.
I emailed Lily Silk in June 2017 to let them know about the problem and request refund or replacement for just the fitted sheet.
They refused to refund or replace.
Instead they offered a paltry compensation payment of £35 or discount on purchasing a new set.
Regret spending my money with them.
"


5/5

2017-06-21

It fits perfectly.

"The material of the silk robe feels so good on my skin! It fits perfectly."

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Verified
5/5

2017-04-27

Five Stars

""This silk comforter fits well and stays in place in a duvet cover. It is the right amount of warmth for cold nights and a much smoother surface on the bed.Can't wait to order some other products from lilysilk.
"
"

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Verified
5/5

2017-04-26

very high quality

"Purchased this to replace my previous silk pillowcase and I love it. The case itself is of very high quality, it has good stitching and the zipper feature is great. Super soft silk fabric on both sides."

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Verified
5/5

2017-04-25

Beautiful and Comfy Robe

"This silk robe fits me perfectly and looks beautiful.It's a great fit without being to tight or too loose. It's definitely about to be my new go to night time wear. Loving it :)Thank you, Lilysilk."

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Verified
1/5

2017-04-20

I got my 250.00 dollar pajamas

"I received my pajamas and the buttons were almost falling off. After a week the seems in the crotch were separated and the sewing is a cheap chines job. They just told me Sorry when I complained. They do a lousy job beware."


Verified
1/5

2017-02-20

Dodgy company

"The website is dodgy, when they send you an email it goes straight to spam or junk, there's no confirmation page before making a payment, trying to login with the same password doesn't work and when it does let you log in your order is missing? Will never buy from this company again."

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Verified
1/5

2016-11-04

Buyer beware! Not real silk

"I hope people read this review. These sheets are a waste of moneyReceived kind bedding sheets and duvet cover, felt amazing in the beginning then about after 2 weeks, the bottom sheet began to feel rough. I followed the hand wash cool and hung them to dry.. now they feel so awful. Shine is gone, soft feel isn't present anymore. They are lying when they say these sheets are silk.
I have pillowcases from ShhhSilk and have washed them several times and they feel and look like silk. Do not purchase from Lily Silk.. you will waste your money!! I regret spending nearly 1000.00 on these sheets! What a waste!!! This company should be reviewed for fraud!
"

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Verified
5/5

2016-01-28

Customer service experts

"My beautiful blue pillowcases arrived a few days ago and I am so pleased with the quality of the silk and the color was exactly as shown on the photograph.
But my 5 star rating is more about the excellence of customer service at Lilysilk.
Unlike other sites, you can actually speak to a human and they are wonderful to work with you to get exactly what you want to match every decor and season!
"

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Verified
5/5

2015-09-25

"Bought 2 King Size Lily Silk Pillowcases as a gift and she loved it! As Mulberry Silk is known for comfort and health benefits, and would recommend this product to my friends."

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Verified
5/5

2015-03-29

"I just placed my second order. 2014, I had a huge order.several duvets, comforters, pillow cases and even a silk pillow. I am pleased beyond words with their products and service. My first order last year was short by 1 twin duvet. No problem.no questions. Immediately I had one shipped to me. Pretty impressive I sleep beautifully on their silk and so do my guests. Worth the money even if you have to budget your purchases. I'll be back for more as my budget allows."

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Verified
5/5

2015-03-06

"OMG! I LOVE LILYSILK! They have the best customer service in the world! They did all my weird customisations without charging anything extra - I thought I'd never find a fitted sheet for my heart-shaped bed, but Lilysilk did an absolutely amazing job!"

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Verified
5/5

2015-02-15

"This company sells good silk, but what really stood out for me was how helpful and professional their customer service is. I had to make three changes to my order and they helped me through everything without questions. I have to thank the representative Monica for walking me through all the different varieties of silk (I didn't know too much about them) and giving me recommendations despite my cluelessness. If you are buying silk online I would say this company should be your first choice to go to, especially if you are new to silk."

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