ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.17/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
5/5

2020-02-03

"Love it, just wish there was not an extra fee for curriculum materials each semester."


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
5/5

2019-11-11

"I love the director! She's the best!"


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
5/5

2019-11-08

"The school is fantastic! Everyone seems like they really care about the children. Everyone from the management staff to the teachers are great at communicating and I especially love the Brightwheel app that they use to send updates and photos."


1/5

2019-09-11

TERRIFYING

"This school is one of the most horrible places my child has ever been. For one the turn over rate on teachers are absolutely HORRIBLE. They can never keep teachers in this school which concerns me because children need stability. Secondly, the cleanliness of this school is beyond below average from the walls to the floors it completely trashed. Corporate refuses to fund the school any money to fix it up and I have no idea due to all of the money the parents pay. The main classroom that you walk into is trashed and looks disgusting. You can tell that this company cares nothing for the kids and is all about the money. I can always catch a lady named Mariah just sitting around doing nothing or following the director around. Also, if you look through the window in the infant room the tall skinny teacher is always yelling at the babies or on her phone not paying attention at all while the other two teachers are working. I can truly say that Erika the new director is a damn good director when it comes to this company. This school is a **** hole and I am pulling as soon as I find other care for my child."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-09-12
A rep from La Petite Academy - 1569 , LearningCareGroupCL, has responded:

“We greatly appreciate you taking the time to share your feedback. We expect our schools to uphold the highest standards of care, education and cleanliness, and we’re sorry to hear that your experience at your location did not live up to those standards. The concerns that you have mentioned are ones that we take very seriously, and will be noted for further action.”


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
5/5

2019-08-24

"We love the school and have been very happy with the director and the pre-k teacher in particular. The focus on both teaching and love is wonderful and we know the teacher tries her best to create an active learning experience every day for every kid. The toddler class still seems like babysitting at times. The communication from toddler teachers is very lacking and I often just get a “good” in response to asking how the day was. Nothing more. Teacher turnover has also been a concern and I wish there was a better way to communicate the current staffing situation. I often see faces I don’t know and have never been introduced to."


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
2/5

2019-06-24

"This school was amazing 6 yrs ago but has declined severely in every aspect from the building, the cleanliness, and even the staff. We will be pulling our son out this week."


Rep reply posted 2019-06-24
A rep from La Petite Academy - 1569 , LearningCareGroupCL, has responded:

“We expect our schools to uphold the highest standards of care, education and cleanliness, and we're sorry to hear that your recent tour experience did not live up to that standard. If you wish to share your experience with our Customer Support team, they may be reached at 800-527-3848.”


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
5/5

2019-06-21

"very friendly and courteous staff. made my pre-k child feel very welcome by knowing her name the first day she arrived."


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
4/5

2019-02-18

"La Petite Mill Dam has improved immensely since they brought in Erika as the director and made Elizabeth the education specialist. LP Mill Dam is a happy place again. Employee turnover has greatly diminished. They brought back the Fun Bus. Brightwheel is a wonderful tool to see photos and videos of my little one during the day. They also use the app as a communication tool for updates."


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
4/5

2019-02-03

"Overall great. I think you should consider promoting with in. You gave assistant director that are more than qualified."


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
3/5

2019-01-06

"My kids love most of the teachers here. They have a bond with certain ones, I just wish that the continued concerns would be fixed."


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
1/5

2018-12-06

"I would not recommend this school to anyone. I hope that it’s just our location with these problems because LaPetit is a long-standing, national school I know they have policies, procedures, and curriculum designed to create a positive learning environment, they just aren’t being used to the fullest extent by the management or staff."


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
5/5

2018-11-08

"The teachers and administration are fantastic. They are the reason we stay."


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
2/5

2018-03-01

"When Nikki was the director, everything ran perfect. The replacement came on and things went down hill. My child was hit by another child and she was injured yet when I brought it to corporate, it was poorly handled and I was seen as the bad guy for protecting my daughter. I brought her for a week over the holiday for Christmas break and there still is disorganization and lack of communication or follow through."


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
5/5

2017-08-26

"We love the school but sometimes we don't feel 100% confortable with the morning teacher Jenn, she use to do Observations Conduct reports every 20-30 minutes (one day we received 4 reports in less than 2 hours), instead of doing something about what's happening, for example Time out... every morning when she is outside with the kids I watch how she stay just playing with the IPad and paying no attention to the kids. Also in more than 5 time I received notifications that my son ate 100% eggs even when we gave Dr's note stating that he is allergic to eggs... each time we call and they said that he ate another thing... how I'm going to trust in the daily reports if they are not accurate. I can not wait for the transition to the three's classroom be done. Thanks"


Verified La Petite Academy - 1569 Mill Dam Road Shopper
Verified
5/5

2017-06-17

"Really love this school, my son loves his teachers!"