"Terrible service, placed order in Sept that still has not shipped and this is Dec 10! You call and you have 13 minute hold times!"
"Wow what quick delivery! products are wonderful. The new amber santal is DIVINE. The scent takes the place of the old Ambre, not sure which I like better. They have such a lingering quality. I get so many compliments on both. Gift boxes are beautiful. Thanks Dorothy 82 yrs young"
"Glad to have my lavender scent back!"
"They sent the shipment to the wrong address.
This is the second time they have sent the shipment to the wrong address.
They did not offer any compensation for their mistakes.
I called customer service and was not offered ANYTHING.
I would think they would want to keep my business, but NO, they made NO attempt to make me a happy customer.
"
"It was a smooth experience. Packaging were neatly done. Excellent ptoducts. Very good."
"Came quickly and in perfect condition. Thank you!"
"Excellent products and fantastic packaging, unfortunately the samples that were sent were not the ones I had selected. Invoice/packing slip showed correct items, samples in the box were completely different."
"Very fast ship. Nice Product."
"L'Occitane products are fabulous! I love, love, love Divine Creme. I have to order on line, but always receive my order promptly. Great product, great service!"
"nothing bad to say....love the products!"
"The items arrived on time. Lemon Verbena is one of my favorite scents."
"I received my order very quickly and have had no issues with ordering online. I'm always satisfied with the prompt deilvery and awesome products."
"This was a gift for my nephew. Every time he comes to visit he comments on the SHEA BUTTER LIQUID SOAP - VERBENA, so I finally got some for him. He loves it! I also get the same soap for my sister and brother-in-law--everyone comments that it has the cleanest smell of any soap they've ever tried. And that's why I keep it in my bathrooms too!"
"good stuff gud stuff stuff bez gud"
"Delivery took a bit long, but was of no import, as I was out of town anyway. Had I not been, perhaps it would have mattered--but I had forgotten about it until getting this e-mail. Products are excellent. "