"Great product, fast shipping, product was packaged with care!"
"It has been a while since I placed an order with L'Occitane. My body and skin really showed how much I missed my products. I can't wait for holiday gift set to come out"
"I was sent the wrong product. I ordered shower gel but got hand gel so I had to drive to store to exchange. Exchanged product but hand gel is cheaper than shower so I had to pay $5 for exchange of something I already paid for. I ordered online so I would not have to go to store. "
"very nice, i cannot belive. good job"
"love your products! quick delivery, and packaged extremely well."
"Excellent internet site. I am very satisfy with the products."
"All of your products are great!! "
"I had trouble with the promo code, contacted the customer service and got a response right away.
Very satisfied with both product and service.
Thank you"
"As always, the products are terrific and the delivery was very timely."
"I received my items very quickly and am very satisfied."
"Very good experience about online shopping!"
"it is a great cream but not moist enough for me. I will be taking it back to exchange it for the divine facial cream which is great and vey moist for my dry skin"
"I love L'Occitane's hand cremes, lip balm and especially the almond collection."
"L'Occitane website was horrible, terrible. It did not confirm that I had placed my order. I therefore ended up placing the order again. It turned out that I was billed for 2 identical orders. When I called to stop the duplicate order and a refund, they were able to stop the delivery but they did not credit me. I followed my bill on American Express and no credit came through. I call L'Occitane again and they gave me song and dance and said they would put the credit through. Again, no credit came through. I then called American Express and put in a complaint. Since they never even responded to American Express, AE issued me a credit. As you can tell, I do not trust them or their website and I would never order from them again even if I had to pay a little more."
"It is really nice thing. I like it very much"