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Verified
5/5

2013-10-31

"Great products. Well packed for shipping."


Verified
5/5

2013-10-31

"Great quick delivery. Love the lavender products."


Verified
5/5

2013-10-31

"I am very satisfied with my L'Occitane purchase. I use the Precious Cream regularly and have been very happy with the results. I wanted to try the Hydration Cream to compare with the drier/colder weather approaching. I am very happy with both, but the Precious Cream is still a favorite.
The Shampoo is wonderful - love the results.
Your packaging and delivery are great - Your store is not close to my residence, so this is a great way to get my product.
"


Verified
5/5

2013-10-31

"Delivery was fast and accurate. "


Verified
5/5

2013-10-31

"The delivery is very fast.
I love the hand cream very much.It smells good.
"

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Verified
5/5

2013-10-31

"Very satisfied and will order again. Love your products and usually have very quick service."


Verified
5/5

2013-10-31

"I have always received my orders in a timely manner. I mostly use your shae line for dry hair and skin. I really do enjoy these products.
"


Verified
5/5

2013-10-31

"quick delivery, great products"


Verified
5/5

2013-10-31

"Great products! Fast shipping."


Verified
5/5

2013-10-31

"My order came quickly & the products are superb!"


Verified
5/5

2013-10-31

"Fast delivery, great products! "


Verified
2/5

2013-10-31

"The product I ordered is not what I thought it would be, but I guess that is my fault. I was under the impression that I ordered the eye cream I have been using for a while, but it is different. It has a very distinctive smell I do not like, and it is irritating to my skin. I guess I need to talk to people at my local store, but I have a feeling I will just have to eat the $130. "


Verified
1/5

2013-10-31

"Tried to have the order delivered to my work address and your website tells me the address doesn't exist. Pretty funny that a building with over a thousand people in it that can be found on Google maps very easily AND gets UPS and FED EX deliveries every day can't be found. I couldn't even over ride YOUR mistake.

Spoiled the surprise for my wife because I had to have it delivered to my home address. Thanks! (NOT)
"


Verified
5/5

2013-10-31

"Every order with L'Occitane ships quickly and is just what I ordered."


Verified
5/5

2013-10-31

"Fast, efficient, as expected"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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