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Return/Replacement policy:
0.00/5

Verified
5/5

2013-10-31

"L'Occitane filled my order promptly, and I love the L'Occitane tote that I received along with my order."

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Likelihood of customers making future purchases
Overall product shipping and delivery process
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Verified
5/5

2013-10-31

"Love your products. Keep up the good work!"


Verified
5/5

2013-10-31

"Love L'Occitane. Great products and they care about their customers."


Verified
5/5

2013-10-31

"Always great quality and service ."


Verified
5/5

2013-10-31

"The website was easy to use with useful comments so it was quick and helpful. Moreover the website was also easy to navigate. With such wonderful products, this is definately a plus point."


Verified
5/5

2013-10-31

"Received exactly what I wanted in a timely manner!"


Verified
5/5

2013-10-31

"excellent customer service,thanks!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-31

"fast delivery, nice promotion on my order after shave balm is the greatest"


Verified
5/5

2013-10-31

"Easy to order online & was delivered very quickly "


Verified
5/5

2013-10-31

"I was pleased to receive my items neatly and safely packaged."


Verified
5/5

2013-10-31

"I had trouble with my L'Occitane password. This was rapidly resolved online and facilitated my order. Very important since we don't have a retailer locally. Thanks from a happy customer!"


Verified
5/5

2013-10-31

"Liked the bonuses with purchase. Liked the ability to ask questions and have them answered quickly. Liked the efficiency of delivery and the packaging kept items safely positioned."


Verified
5/5

2013-10-31

"The products are of excellent quality. Ordering was easy.
Thank you.
"


Verified
4/5

2013-10-31

"Received my products in 2 days however, the checkout took longer than was necessary and instead of buying the products I wanted once. They came twice. Which was not my intention"


Verified
3/5

2013-10-31

"The speed for processing order and deliver is too slow."