ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.79/5
Shipping & packaging:
3.64/5
Customer service:
3.93/5
Return/Replacement policy:
3.13/5

Verified
5/5

2019-08-01

Juan Quinonez

"
"Great customer service and delivery on Time"
very good Place to keep on shopping.
thank you !!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-07-07

Excellent service

"I ordered a bumper for my 1996 F250. The parts dept was very helpful with shipping date as I was out of town and had to delay the date. The part was shipped as requested and arrived in a timely matter. Everything was exactly as advertised and arrived in great shape. The guys in the parts dept are very helpful and responsive to your needs. I would not hesitate to order parts from Lakeland Ford again."


Verified
5/5

2019-06-24

Great service

"

"Great customer service and quick delivery"
thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-10

Great Service!!!!

"Great customer service knowledge and quick delivery"


Verified
5/5

2019-05-30

Great Communication and Prices!

"After dealing with two other companies and their lack of communication, I tried Lakeland Ford. Glad I did! Very nice and willing to help get the correct parts as needed, online and over the phone. Will definitely use them moving forward. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2019-05-21

Low prices

"You need hard to find dealer only parts Lakeland ford has you. Need them to be reasonably priced Lakeland ford has you. Next dealer only parts I need for my mk1 focus these guys will have my business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-05-21

Repair Part

"Order was received timely and complete."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-05-17

Lowest prices and convenient online parts

"Loved it all and the guy for the online order was very helpful "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-10

Excellent service, great communication

"First time online order, but it won't be my last.
Very professional email correspondence, an every phase of my order.
Appreciate timely turn-around, and discount pricing.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-17

GEM Module

"All good. Very professional. Fast shipping. Better price then my local Ford dealer. Mark B. in Delaware
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-11-21

great customer service

"Kyle in the parts department took the time to get me motor mounts in a timely fashion, for an engine install over Thanksgiving. Not sure how he did it but I got the parts ahead of schedule. He confirmed the VIN numbers for two trucks and that the parts matched. Awesome! Listening to a customer and sincerely caring, rare nowadays. Will definitely order parts here again! Double checked the parts when they arrived and they should all fit fine, thanks Lakeland Ford."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-20

Recommended

"Purchased online. Recommended - excellent customer service and communication. fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-12

2008 F250 Driveline

"Found the part online. Part was obsolete. Had it in Stock. Fast Shipping & great communication."


Verified
5/5

2018-11-12

Seat cover

"Lakeland had a good selection of parts in the color I was looking for. I was looking for a stone colored seat panel (shield assy) and Lakeland had it in-stock. Shipped quickly and fit perfectly. Will buy from them again and recommend them when asked."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-11-07

Nothing better than OEM parts

"The Lakeland Ford internet parts department is fantastic! They answered all my questions and shipped everything I needed in a very fast manner. When I had a question on an item, they where very knowledgeable on the product and provided me with the needed information on what I needed to do. They even shipped an additional item I needed to me free of charge. I will definitely be ordering more parts from Lakeland Ford!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process