ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.79/5
Shipping & packaging:
3.64/5
Customer service:
3.93/5
Return/Replacement policy:
3.13/5

Verified
5/5

2018-11-07

Excellent service!

"They were very responsive & helpful! I’d definitely work with this team again! "


Verified
5/5

2018-11-01

Excellent service!!

"Parts department was super friendly, very knowledgeable, overall just a great experience! I live in Pennsylvania but will always buy here because of the great service! "


Verified
5/5

2018-10-25

Correct Parts delivered on time

"Fairly easy to purchase Ford parts after identifying which parts were needed.
Alldata (separate not related online DIY repair manual) as a little difficult to identify the correct parts but otherwise all went well.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-10-03

Door Handle 2000 Crown Victoria

"Excellent service & RAPID shipping. Thanks so very much for helping me locate a part for my 18 Y/O Crown Victoria.
If i need another part, I'll buy from Lakeland Ford.
Robert
"


Verified
5/5

2018-09-25

Great inventory.....

"I went to local Ford dealer looking for a license plate bracket, after I waited 6 weeks for dilevery, I CANCELLED . I ordered from Lakeland and in a week, here it was. Granted it is a hard part to find, but I am sold on these guys.
I would not hesitate to order again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-09-09

My purchase from Lakeland Foird Parts

"The parts man I spoke with was professional and per my request was able to get my part out the same day. Received 2 days later and the price was

the lowest I found
"


Verified
5/5

2018-09-06

Excellent service on my parts order!

"Kyle did a great job filling my order and making sure it was correct!"


Verified
1/5

2018-08-07

Wrong parts substituted

"I ordered a set of OEM wiper blades for a 2004 Mustang SVT Cobra Terminator. These blades have wings on top of them. Lakeland showed they had them in stock so I ordered them. When I received them, they were not the correct blades. I called and the parts man told me that the OEM blades were no longer available so the had substituted a replacement. I told him that I could have gotten the same blade they sent from my local Ford dealer without having to have paid the freight charges of over $14. He said if I wanted, I could return the blades but he would not give me credit for the original shipping cost not pay the return shipping fees. My last time to do business with Lakeland Ford."


Verified
5/5

2018-08-01

Happy

"Exact fit, hard to locate part but found it thru Lakeland, If I need a part for my Fords, I know I can count on them. Thanks for your business."


Verified
5/5

2018-07-27

fast and priced right.

"they checked for my VIN to make sure I got the right part, and then it was shipped very fast. Arrived in perfect shape (very well packed, large) and snapped right on. Great service."


Verified
5/5

2018-07-21

Great prices

"Well organized website and part locator system. Good prices and reasonable shipping rates."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-05-24

Great service

"Great service and follow up to make certain my parts were correct."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2018-05-27

2000 Ranger Skid Plate

"surfed the net looking for a replacement Skid Plate for my fuel tank, Founded it here. When They did a cross reference with VIN# it did not match. They gave me the option at that point not to order it. Communications was very good. The parts arrived and fit perfect so taking the chance worked."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-05-17

Great service

"Excellent service and fast shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-04-17

Easy to use! Smooth Process, great costumer service. Kyle was very helpful and professional.

"Highly recommended, great costumer service, and a friendly online website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges