"Ordered traditional jeans to size. SHipment arrived in less than a week with product that actually fit as described. Good value for price.

Only gripe is that with storefront presence in Sears, you have to pay local sales tax on internet order. "

"Ordered a pair of shoes on sale with free shipping that were received in good time as described. Very happy with the transaction."

"Very nice product and great price.

I found the heavy cotton polo shirts I like at a great price and this was my second order of them
to obtain some additional colors after receiving my first order and wearing the shirts for a couple of weeks.

Communication and delivery was right on time."

"Land's End is always first-rate. Fast service, you never get put on hold, and nice clothes for real people, rather than petite anorexics."

"I bought a bunch of things--slippers for my fiancee, t-shirts for my brother-in-law, and dress shirts for myself. I also noticed that I accidentally ordered 2 pairs of slippers, I called customer service had no problem correcting order. Moreover, it all arrived in time for Christmas, quality was top-notch and overall I was very happy with experience and will do it again, and again! "

"Land's End is wonderful. Fantastic customer service. I would recommend Land's End to anyone. "

"I've been using Lands End for several years and just noticed that I've never rated it here. It's a good company. I've always been pleased with their prices, prompt shipping and quality.

12/26/07 Update
I just had to return/exchange a gift I had given my wife. I was very impressed with the service and return options. I reordered the item in the desired color and it is being shipped free of charge. To return the previous item I can drop it off at any Sears store and receive a credit. It doesn't get much easier than that.

7/8/08
Placed an order yesterday and noticed that they are now charging a rather high sales tax. Shipping seems high also, but shipping is fast.

1/24/10
Shipping very high."

"Good prices, high-quality merchandise, good return policy, wonderful live customer service 24/7."