"Good service and decent prices. I order Cosequin from them on a regular basis, and have ordered some dog toys as well. Shipping is always fast. I made a return once and it was handled without any problems."
"Always excellent prices and service. No complaints at all. Order was processed the next day and arrived three days later even though I selected cheap shipping. Items are well-packed and arrive in good condition."
"Terrible service. Turntable was advertised as new, but had been opened, repacked, and shipped damaged. Repeated attempts to contact the seller by phone and email were ignored, so I had to initiate a chargeback on my credit card. Which will cost them more than doing the right thing in the first place. I will not buy from this seller ever again.
***followup***
I was contacted a couple weeks after posting this by an EE representative who took care of the problem. I had a new, undamaged turntable within a few days of speaking to this gentleman. I wish their front-line customer service were this good."
"Peet's sells some of the best coffees and teas there are at reasonable prices. It ships out fast and fresh, and their customer service is superior. The few times I had any problems with orders they were fixed quickly and without giving me a bunch of backtalk. Forget that corporate mermaid and her overcooked, bitter brews- Peets is the real deal. I've been a customer for several years, and I wanted to put in a good word here because they are so excellent."
"First-rate service. The site is easy to navigate and informative, prices are fair, and they make it easy. You get a return shipping label, and the packing material doesn't require a jigsaw puzzle genius to re-use. Communications were timely and friendly. A++."