"Thank you, the battery was a perfect match. It works just fine."
"I put in my computer name and model and 5 or 6 batteries came up. I picked one and ordered not realizing the search results returned batteries for two different models. After receiving the wrong battery, I followed the invoice instructions exactly (the on-line instructions say you need a RA number - the invoice does not). After waiting a week, I emailed. Even though their site says they will respond within 24 hours after getting an email, they did not respond. I wrote again. Again no response. (I never did hear from them) After having my battery for 3 weeks, they finally refunded me about 70% of my purchase price.
The entire ordeal was just a mess. I find it humorous that the customer service for Laptopbatteryone responds to many posts on here saying "contact us" - yet they don't respond when people do. Also, since we have to put in our order number and date, why don't they just contact the person themselves? It is nothing more than a marketing gimmick to say "contact us" on this site.
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"Battery seems fine! Holding a charge good."
"The battery works great unfortunately the computer is done. Great service & product.
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"Have not gotten it yet! Ordered on 12/30/12 and it is now 01/06/13. Where it is; that's the question I cannot answer!"
"Thank you so much for the quick shipping. It is exactly what I needed."
"Ordering online was very easy, shipping was well within the suggested parameters, and the battery was exactly right. I'm still cycling the charging process to get it 'conditioned' for maximum performance but so far I see no problem."
"The battery arrived safely and was a perfect fit. It charged rapidly and I'm discharging it to establish the memory."
"Timely response and exactly what I ordered. Thanks for a great product at a fair price and great service."
"Website easy to use, fast service, overall very satisfied. "
"I'm new at online buying and if this is all there is to it I'll most likely be doing more. We were very surprised when my order arrived sooner than promised. The battery is working great, as I did charge it to capacity before I started using it and drained it until my laptop shutdown. Now we're back to normal operations. "
"I followed the instructions and used the battery right away. No complaints whatsoever. Great job"
"The web-site is easy to use. Ordering process was as well. I liked the email updates on the shipping. The price was very competitive. "
"exactly what I expected. fair price, good product, delivered timely. that's about all you can ask for."
"I talked to a rep to make sure I was ordering the correct battery for my laptop--read him all the numbers on my MacBook Pro. I then ordered what he told me to order. I also bought the $6.99 warranty. My order total was $50.35. It was shipped promptly, but the connections did not match my computer. Got a RMA ticket # and shipped back the next day. The refund I received was $35.85, $14.50 less than what I paid plus the $5.35 return shipping I paid. I would never, ever, order from them again!!! Their 60-day 100% satisfaction guarantee stinks."